Ratings based on 17 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
The rooftop domes sold us and funny part was we never dined there during our stay because of how hot it is in Bangkok! We booked a Deluxe Double room for 5 days and checked in on Tuesday afternoon. The lobby is small, clean and aesthetically pleasing. As you walk towards the elevator you’ll pass the swimming pool and we were provided with 2 key cards to access our room. The front desk lady asked us to sign a form with $1000 baht cash as a deposit if there’s any damage and will return after your stay.
The packaging of the bathroom items is really cute too! They have Netflix on their tv which was nice to watch and there’s a 711 nearby that’s less than a 10 minute walk. We also discovered an amazing local restaurant called Kimlang Chicken Rice for $60 baht that we dined in/takeout for brunch everyday that’s less than a 5 minute walk from the hotel!
Our room was #207 with the balcony view facing towards the pool. It could get really loud from kids/families swimming in the morning if you’re planning on sleeping in.
For one of the nights, our neighbours were really loud and we could hear her puking and flushing the toilet non stop and how loud they were talking through the walls which wasn’t too pleasant to hear.
We booked a shuttle to the airport for 5:30pm which costed $1300 for our party of 8 friends. Overall, we had a great stay in the 4 nights that we stayed at Bangkok!
by A verified traveler
Posted 2 Apr 2024
We had a nice stay here. Staff was pleasant and helpful, and the room was comfortable and clean.
Comment from Hotel Management
6 Apr 2024 by pok, Hotel Management
Dear Teasha ,Thank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,PokFront Office Manager
by A verified traveler
Posted 2 Oct 2023
Just NO. There is nothing really “tranquil” or “unobtrusive” about this villa. I requested to pay and upgrade to a better room on arrival, hotel virtually empty, was told unable I ‘paid for the room I paid for’ - a flat out ‘no’ despite offering to pay the upgrade from initial request.
So staff emphasise the rules of the hotel at checkin - minimal noise, smoking etc… The noise! They book the rooftop for parties that go all night & then other nights there is dragging & banging all night! Pointless complaining.
Then construction from 7.30AM to at least 8PM, constant banging & sawing ALL day long. Earplugs offered at checkin as solution!
Also first place obviously judged by restaurant staff in Thailand. Very sad as it is such a beautiful and welcoming place. Other staff helpful and lovely.
Hotel looks beautiful. Atmosphere not deceiving. You should be warned before spending your money!
Comment from Hotel Management
3 Oct 2023 by BEER ( Assistant Guest Sevice Manager), Hotel Management
Dear Guest,Thank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We 're so sorry to hear that you very disappoint during stay at the hotel and Thank you for your feedback we will bring this issue to improve for the future.Again,We're so sorry for any inconvenience stay and thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,
by A verified traveler
Posted 21 Sep 2023
The hotel was beautiful and very quiet the staff was also amazing extremely kind and attentive
Comment from Hotel Management
22 Sep 2023 by BEER ( Assistant Guest Sevice Manager), Hotel Management
Dear ChandlerThank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,
by A verified traveler
Clean, Modern and with friendly service
Posted 13 Jun 2023 on HotelsWe booked for two nights but extended our stay by a night.
This hotel is amazing its extremely clean, modern with a great team of friendly staff who so so helpful and have very good service standards
Highly highly recommend this family friendly hotel on your next trip to Bangkok
Comment from Hotel Management
21 Oct 2023 by Pok, Hotel Management
Dear JosephThank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,PokFront Office Manager
by A verified traveler
Posted 31 Mar 2023
Booked my stay for 8 nights... The facilities are great! Staff was wonderful! Off the main street so it was quiet. Shuttle service to the BTS station was so convenient!
Comment from Hotel Management
2 Apr 2023 by Jan, Hotel Management
Dear our valued guests, Thank you for your review. We are glad to hear that our services exceeded your expectations – hence, making your stay a memorable one. We look forward to welcoming you once more back to our hotel. With Best Regards,
by A verified traveler
Posted 23 Jan 2023
Good service
Comment from Hotel Management
13 Mar 2023 by Jan, Hotel Management
Dear our valued guests, Thank you for your support and for your compliment, we will share the comment to all staff. Looking forward to welcoming you back in the nearest future. Best Regards,
by A verified traveler
Posted 21 Dec 2022
The master bedroom and bathroom were really stinky. Called to complain this and was sent a staff to come in with air freshener spray only which of course did not last. Had to sleep in such terrible smell! There was also water leakage in the bathroom and many insects flying around the villa. All in al, it was an unpleasant stay and was not worth the price!
Comment from Hotel Management
24 Dec 2022 by Pat, Hotel Management
Dear our valued guests,I would like to thank you for your time to share your feedback in regards to your recent stay with our hotel.I regret to hear about the unpleasant experience in regards to your room condition, we have shared your feedback to the concerned areas in order to create a better experience for you and for all of our valued guests in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Bangkok.With best regards,
by A verified traveler
Posted 24 Nov 2022
Comment from Hotel Management
10 Dec 2023 by Pok, Hotel Management
Dear Anthony Thank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,PokFront Office Manager
by A verified traveler
Posted 7 Mar 2024 on Hotels
Comment from Hotel Management
30 Mar 2024 by pok, Hotel Management
Dear suet kwai Thank you for choosing Shan Villas Bangkok, and for taking the time to fill up the score point. we are looking forward to have you back in a not-too-distant future.Best Regards,PokFront Office Manager
