Ratings based on 29 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Canada
Posted 26 Feb 2020
Positives: Staff were friendly and helpful. Breakfast was above average. Room was comfortable and clean. Negatives: Gym was under construction and not available for use. Wifi signal was not strong enough to reach the room.
Comment from Hotel Management
27 Feb 2020 by Piset.S, Hotel Management
Thank you for your candid feedback. We will do all the best to improve our hotel right away.
by A verified traveler from Victoria, British Columbia
Posted 2 Feb 2020
I loved most things about this hotel. The staff was AMAZING, and clean as well. However, when i arrived at the hotel, the bed i slept at had a very small stain, its very faint so i didnt care much of it. But accoding to the hotel rules, they clean the sheets, linens everyday unless we ask not to. I left the sheets to be changed most days because we are Canadians and we sweat a lot in hot countries so it was only fair we wanted clean sheets. I was there 5 nights and all the nights that tiny little stain was still there, as in the sheets werent changed. I wasnt pleased with that. I didnt tell the staff mainly because i had other problems in the room, such as the power was very unreliable, most rooms needed only one cars to get the power going, we needed 2. I traveled with multiple people therefore we had extra cards, but it was such a hassle when one persom had to leave and couldnt take one of the cards because the power went out in aboit 20 seconds. So if one person was in the shower, the other person had to stay put in the room and not go anywhere even if needed. It was very inconvenient. But besides that, it was a great stay, i probably will return back here if i dont find anything better, only if i dont find anything better. Oh also, the breakfast was DELICIOUS. I had breakfast everyday mainly because it was just simply amazing. Thanks to the cook and thanks to that front desk staff too, you guys were honestly great!
Comment from Hotel Management
27 Feb 2020 by Manager, Hotel Management
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
by A verified traveler
Posted 28 Sep 2019
comfortable for the price that i paid.
Comment from Hotel Management
30 Sep 2019 by Hotel Support, Hotel Management
Thank you for choosing to stay with us and I am glad to hear that your stay with us. We look forward to welcoming you back soon!
by A verified traveler
Posted 8 Sep 2019
Comment from Hotel Management
17 Sep 2019 by Hotel Support, Hotel Management
Thank you for your perfect review to us. We are very happy that you enjoyed during the time. Hope to have change to serve you as our guest again next time.
Thank you.
by A verified traveler
Posted 17 Aug 2019
Wide room, beautiful room as a new room and good bed
Comment from Hotel Management
19 Aug 2019 by Bua, Hotel Management
Dear Guest.
Thank you for your review.
I am so glad to hear that you enjoyed your stay with us!
we look forward to the pleasure of welcoming you back.
by A verified traveler
Posted 2 Jan 2019 on Hotels
We waited for check in about 2 hours and The bathroom had a bad smell form the drain small.
Comment from Hotel Management
6 Jan 2019 by Den, Hotel Management
Dear Khun Jularat
Thank you for your booking and stay with us your feedback is valuable for us to improve our service about the smell from the drain our engineer team are on process to fix this issue and we would like to ensure that this issue will not happen again
We looking forward to welcome you back in the near future
Best Regards,
Banphot Wigulsirirat
Hotel Manager
by A verified traveler
Posted 15 Apr 2024
Very nice stay for us.
by A verified traveler
Posted 25 Jan 2024 on Hotels
by A verified traveler
Posted 14 Jan 2024 on Hotels
by A verified traveler
Posted 9 Nov 2023 on Hotels
