Ratings based on 151 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
Wonderful place! The staff at this hotel are kind and helpful. Everything is conveniently close by.
by A verified traveler
Posted 18 Mar 2024
The Oriental Heritage Residence was a fantastic stay in Bangkok! The staff, especially Betty, were exceptional. Everyone was incredibly friendly, helpful, and they truly went above and beyond to ensure a comfortable stay. The hotel is located close to ICONSIAM from Pier Bangkak (a 3-mn boat ride for 6 baht) behind the Post Office. ICONSIAM offered amazing shopping, food and entertainment options. From the hotel, Chinatown is easily accessible on foot; Betty gave us clear directions.
But here's a hidden gem I discovered: Ma's Roast, a fantastic Chinese/Hongkongers restaurant down the street. Make sure to try it out for some incredible food! The owners are fantastic as well.
Comment from Hotel Management
19 Apr 2024 by ิิBETTY, Hotel Management
Thank you for your feedback Vastille :)
by A verified traveler
Posted 11 Mar 2024
by A verified traveler
Posted 28 Feb 2024
Great!
by A verified traveler
Posted 16 Feb 2024
The hotel offers great value for money, especially for solo travelers. The staff were very helpful. The room was clean and divided into two parts by a curtain: the bed area, and the bathroom with a WC area. The bed was comfortable.
However, as some guests have mentioned in their reviews the shower had some issues. I found it impossible to adjust the water temperature, and it was either too hot or too cold. When I brought this up during check-out, the staff informed me that there was a switch to adjust the temperature hidden somewhere, but it was too late for me to try it.
If you need extra workspace, you can visit the brand-new Starbucks located inside the postal office building next to the hotel. Additionally, the Icon Siam shopping mall is within walking distance, but you'll need to take the shuttle boat by the river to get there (which is fun).
by A verified traveler
Posted 6 Jan 2024
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by A verified traveler
Posted 22 Dec 2023
by A verified traveler
Posted 5 Oct 2023 on Hotels
by A verified traveler
Posted 12 Aug 2023
The location was good with many things to see and do nearby and walking distance. We got a room facing away from the Main Street and it was quiet. Staff were great and very helpful. The room was fine except no closet or luggage rack. The bathroom is unique and drapery separates it from the bedroom area. Be sure not to dirty linens or break anything; they have a long list of items you’ll be charged for. We enjoyed our stay and the reasonably priced stay.
Comment from Hotel Management
6 Sep 2023 by Hotel Management Team, Hotel Management
Dear Michele,Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay and found our location convenient. It's wonderful to know that our staff was able to assist you and that you appreciated the quietness of your room facing away from the Main Street.Your observations about the room are duly noted. We apologize for the inconvenience regarding the absence of a closet or luggage rack. We will certainly take this into consideration for future improvements. We understand that the unique bathroom design may not suit everyone, but we're glad to hear that it worked well for your stay.Regarding the list of chargeable items, we do have policies in place to ensure the comfort and safety of all our guests. We appreciate your understanding in this matter, and we will make sure that these policies are clearly communicated to all our guests in the future.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there's anything else you'd like to share or if you have any further feedback, please don't hesitate to reach out.Warm regards,
by A verified traveler
Outstanding!
Posted 13 Nov 2022 on HotelsEverything about my stay was excellent. A pleasure to vacation here, I was treated like family!
I will be coming back to visit Bangkok within the next 6 months and will book my stay at Oriental Heritage Residence again!
Thank You All for an incredible dtay there!😊
