Ratings based on 9 Verified Reviews
4.1 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2019 on Hotels
It was a tour bus stop Hotel. The soundproofing was horrible. On ninth floor of ten floor hotel. Can hear dogs barking, motor bikes. When the bus or buses came, very loud. Even had a group in hallway doing exercises. And counting to ten in Chinese. At 0200. Doors open and talking to each other very loud. When doors would shut my door would shake. There was no luxury. The towels were exfoliating. The bath robes were used for under the door for an attempt to muffle the sounds. The staff was great though.
by A verified traveler
Posted 13 Nov 2019
Location was misleading.not important for this stay but would have been upset on longer stay
by A verified traveler
Tourist Pro
Posted 13 Mar 2019 on HotelsFantastic staff. Nice newer Hotel. Only complaint is hallways are all marble and doors thin/don't seal very well. When other rooms rented out sounds from them coming in was loud, as if there was no door. Great Breakfast buffet, just same thing everyday or long walk to street food. Bad TV cable reception with no English channels. Still I enjoyed staying here.
Comment from Hotel Management
27 Mar 2019 by O2 Luxury Hotel, Hotel Management
Dear Value Guest,
First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently.
Your valuable comment has been conveyed to O2 Luxury Hotelteam member we are appreciated.
I am so sorry to hear you faced problem and now, it already solved.
Hotel team member are very happy to hear and would be eager to welcome and serve you again.
We wish you had a pleasant trip and looking forward to welcome you in the near future.
Best regards,
by A verified traveler
Posted 18 Jan 2019
Staff is Chinese and seems to focus Chinese guests.
Employees of reception desk can`t speak any English.
Comment from Hotel Management
11 Feb 2019 by rathasil, Hotel Management
Dear Value Guest,
First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently.
Your valuable comment has been conveyed to O2 Luxury Hotel team member we are appreciated.
I am so sorry to hear you faced problem and now, it already solved.
Hotel team member are very happy to hear and would be eager to welcome and serve you again.
We wish you had a pleasant trip and looking forward to welcome you in the near future.
Best regards,
by A verified traveler
Posted 29 Dec 2018 on Travelocity
Very new hotel. Have very nice restaurant area but no food prepared onsite other than breakfast. No bar or lounge facilities .
Comment from Hotel Management
6 Jan 2019 by rathasil, Hotel Management
Dear Value Guest,
First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently.
Your valuable comment has been conveyed to O2 Luxury team member we are appreciated.
I am so sorry to hear you faced problem and now, it already solved.
Hotel team member are very happy to hear and would be eager to welcome and serve you again.
We wish you had a pleasant trip and looking forward to welcome you in the near future.
Best regards,
by A verified traveler
Posted 6 Dec 2018
This is not conveniently located near BKK airport as advertised. Staff did not speak English making communication beyond pleasantries very challenging.
Comment from Hotel Management
8 Dec 2018 by O2 Luxury, Hotel Management
Dear Value Guest,
First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently.
Your valuable comment has been conveyed to O2 Luxury Hotel team member we are appreciated.
I am so sorry to hear you faced problem and now, it already solved.
Hotel team member are very happy to hear and would be eager to welcome and serve you again.
We wish you had a pleasant trip and looking forward to welcome you in the near future.
Best regards,
by A verified traveler
Posted 9 Dec 2023
hotel adatto a gruppi in particolare di cinesi, rumorosi anche nelle ore notturne e poco educati nella sala breakfast con sputi ovunque.....
by A verified traveler from 静岡県
Posted 14 Mar 2019
空港からは渋滞がなければ15分と非常に近い。
朝食は食べれるがレストランとしては機能していない。
Comment from Hotel Management
25 Mar 2019 by O2 Luxury, Hotel Management
Dear Value Guest,
First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently.
Your valuable comment has been conveyed to O2 Luxury Hotel team member we are appreciated.
I am so sorry to hear you faced problem and now, it already solved.
Hotel team member are very happy to hear and would be eager to welcome and serve you again.
We wish you had a pleasant trip and looking forward to welcome you in the near future.
Best regards,
by A verified traveler
Posted 12 Dec 2018
清潔感があって良い。ホテル周辺にはあまり店がない。
Comment from Hotel Management
17 Dec 2018 by O2 Luxury Hotel, Hotel Management
Dear Value Guest,
First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently.
Your valuable comment has been conveyed to O2 Luxury Hotel team member we are appreciated.
Hotel team member are very happy to hear and would be eager to welcome and serve you again.
It is very nice to hear that you satisfied with clean room.
We wish you had a pleasant trip and looking forward to welcome you in the near future.
Best regards,
