Ratings based on 608 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Had an event at IMPACT, super convenient to get back and front from the venue. Highly recommend if you're having an event near! Short walk.
by A verified traveler
Posted 7 Apr 2024
Very mediocre.
Comment from Hotel Management
10 May 2024 by Novotel Bangkok IMPACT , Hotel Management
Dear David,We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
by A verified traveler
Posted 31 Mar 2024
Good for motor show guests
Comment from Hotel Management
10 May 2024 by Novotel Bangkok IMPACT , Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
by A verified traveler
Posted 12 Feb 2024
Comment from Hotel Management
16 Feb 2024 by Um (อั้ม), Hotel Management
Dear Khun Sky,We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
by A verified traveler
Posted 5 Feb 2024
Comment from Hotel Management
16 Feb 2024 by Um (อั้ม), Hotel Management
Dear Shirmin,We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
by A verified traveler
Posted 23 Dec 2023
Comment from Hotel Management
4 Jan 2024 by GS, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kultida S.Guest Experience Manager
by A verified traveler
Posted 20 Dec 2023 on Hotels
Comment from Hotel Management
4 Jan 2024 by GS, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kultida S.Guest Experience Manager
by A verified traveler
Posted 8 Dec 2023
Comment from Hotel Management
4 Jan 2024 by GS, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kultida S.Guest Experience Manager
by A verified traveler
Very friendly kind staff
Posted 3 Dec 2023 on HotelsWould like to specially thank all the staff - reception to chef for their very courteous service
Comment from Hotel Management
4 Jan 2024 by GS, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kultida S.Guest Experience Manager
by A verified traveler
Posted 30 Oct 2023
Comment from Hotel Management
4 Jan 2024 by GS, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kultida S.Guest Experience Manager
