Ratings based on 143 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Feb 2024
MBK is very walkable from here as is the airport train
Comment from Hotel Management
16 Feb 2024 by Patricia W., Hotel Management
Thank you for feedback and for stayed with us.I hope you had a good time in Bangkok.
by A verified traveler
Posted 27 Jan 2024
Great
Comment from Hotel Management
12 Feb 2024 by P. Maturos, Hotel Management
Thank you for stayed Leela Orchid and we love your feedback. We all are waiting to welcome you again in the near future. Best regards,Front manager
by A verified traveler
Posted 18 Jan 2024
We have stayed at this hotel numerous times. The location was so close to Platinum mall that you could shop and then go back to drop off your items in the hotel before going for another round.
The hotel staffs are always very friendly. The hotel always try to accommodate early check-in.
There are plenty of street food and also restaurants within walking distance. Big C is also around the corner where you could shop for a variety of souvenirs.
Comment from Hotel Management
12 Feb 2024 by P. Maturos, Hotel Management
Dear Guest,Thank you for staying Leela Orchid so many times. We are very appreciated your feedback. We are happy to have been a part of this great experience in Bangkok. We all are waiting for your next stay in the near future. Best regards,Front manager
by A verified traveler
Posted 6 Jan 2024
Comment from Hotel Management
11 Jan 2024 by P. Wong, Hotel Management
Dear Siddhi,Thank you for feedback. We are waiting to welcome you again soon. Best regards,Front manager
by A verified traveler
Posted 8 Dec 2023
Excellent location and price for people who are travelling light. If you have heavy luggage, getting it into the building and up the elevators is a chore, especially if alone. Do NOT stay over check out hours as they charge 500 Thai Baht per hour or partial hour late check out.
Comment from Hotel Management
28 Dec 2023 by P.T., Hotel Management
Dear Guest,Thank you for your nice comment. In case of have no new guest, you can contact our front staff. We may allow late check out without surcharge. Thank you for staying Leela Orchid Hotel. We look forward to seeing you again soon. Please kindly recommend us.We all wish you a Happy new coming year 2024 fill of happy, joy, smile, successful and prosperous.Best regards,Front manager
by A verified traveler
Posted 25 Sep 2023
Stayed couple of times in Leela Orchid as it is super convenient.
It will be great if toilet cleanliness can be
improved as i found insects on wall under the mirror.
Comment from Hotel Management
6 Oct 2023 by Front manager, Hotel Management
Dear Guest Ang,Thank you for your feedback. We are pleased to hear that you are satisfied with your stay at Leela Orchid Hotel. Anyway we will solve the problem as best as we can.Best regards,Front manager
by A verified traveler
Posted 9 Apr 2023
My 2nd stay. Great location. Toilet can be improved. Planning to stay again in Sept this year.
Comment from Hotel Management
10 Apr 2023 by P. Maturos, Hotel Management
Dear Guest,Thank you for second stay. We apologize for inconvenience. If you are not comfortable please notify us immediately. We will do our best to fix it as much as we can. Thank you for you feedback. Look forward to welcoming you in September.Best regards,Front manager
by A verified traveler
Very good location
Posted 5 Mar 2023 on HotelsVery convenient location. Room is big. Bed is comfy. Very clean. Friendly service. The only thing that I didn't really like was that there were some flies and that the shower will flood out from the showering area. But, I enjoyed my stay and I will definitely come back again.
Comment from Hotel Management
15 Mar 2023 by Patricia W., Hotel Management
Thank you for feedback. We apologize for any inconvenience. We all look forward to welcoming you again soon.Best regards,Front manager
by A verified traveler
Posted 25 Jan 2023 on Hotels
Comment from Hotel Management
15 Mar 2023 by Patricia W., Hotel Management
Thank you for feed back. We look forward to welcoming you again soon.Best regards,
by A verified traveler
Good location, reasonable price
Posted 29 Sep 2022 on HotelsThe staff is friendly and helpful. Location is very convenient for those who want to shop at Platium Mall
Comment from Hotel Management
4 Nov 2022 by Front Manager, Hotel Management
Dear Guest Sunny,Thank you for stayed with us and for your feedback. We hope you enjoyed shopping. Look forward to welcoming you again soon.Best regards,Front manager
