Ratings based on 993 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
False advertising no breakfast no room service restaurant or bar
by A verified traveler from erskineville
Posted 25 Mar 2024
Its very very very run down
by A verified traveler
Posted 14 Feb 2024 on Hotels
by A verified traveler
Posted 2 Jan 2024
The security keep your luggage safe
by A verified traveler
Posted 23 Dec 2023 on Hotels
by A verified traveler
Posted 23 Dec 2023 on Hotels
by A verified traveler
Posted 10 Dec 2023 on Hotels
by A verified traveler
Posted 29 Nov 2023
Like:
1. Venue. Right at centre of Pratunam, within walking distance of Pratunam market, CentralWorld and Big C.
2. Room is clean and spacious.
3. Housekeeping staff is positive and courteous.
Dislikes:
1. Premise photos not representing the current conditions. General areas are dimly lit, such as the ground floor entrance, reception and room corridor. Gym, pool and breakfast cafe no longer available.
2. Aircon leaking in one of booked rooms.
3. Administrative coordination between 3rd party online booking website and hotel reservation and reception staff. The staff was unable to find the 2nd room reservation, hence unable to arange for rooms to be adjacent to each other, even when prior email was sent to request for the arrangement. Upon reaching hotel, the reception staff was also unable to find the 2nd room reservation initially and took a subtantial time to finally confirm the reservation.
4. No slippers provided.
In conclusion, the hotel is probably not up to its previous grandeur as what the photos suggested.
by A verified traveler
Posted 29 Nov 2023
The property is very quiet could not see many guests. Inside the hotel no facility at all for dining but out side and around there were pubs and restaurants.
by A verified traveler
Posted 7 Oct 2023 on Hotels
