Ratings based on 169 Verified Reviews

3.1 out of 5
62% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Bad Overall Experience

Posted 23 Jun 2019 on Hotels
Bedsheets had obvious blood and fluid stains on them. Towels provided weren't clean at all, had weird stains on them as well. No toothbrush nor shaver provided, shampoo and bodywash provided were obviously insufficient for 2 person throughout a 4 days stay. Had to get all the toiletries myself from 7-11. Spent my first night catching mosquitoes and spider, because the ventilation net in the toilet was torn. Woke up filled with sweat and mosquito bites, the air conditioner spoilt in the middle of the night as well. Surfaced the problems to the hotel management in the morning, when I came back at about 7-8pm I was told to wait at the lobby for another 30+ mins, because they were not done fixing the aircon. My friend and I were left at the lobby to feed mosquitoes as our dinner went cold. Located at a shady place as well, entirely different from what you would expect from the images.
4 out of 5
by A verified traveler

Posted 22 Apr 2019
Look old, but still good. It's clean and quiet place. Nothing around there that much.
3 out of 5
by A verified traveler from Malaysia

Posted 8 Apr 2019
Staff was friendly, however the hotel is old and has no hot shower. Location is quite hidden, have to walk for quite abit to the BTS station as well.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2018
4 out of 5
by A verified traveler

Nice place.

Posted 7 Oct 2018 on Hotels
Comment from Hotel Management
31 Oct 2018 by Heritage Sathorn, Hotel Management
Thank you for your review. We glad you like our hotel. Hope we have a chance to service you again very soon.
3 out of 5
by A verified traveler from Thailand, Bangkok

Good hotel but old

Posted 16 Jan 2018
All facilities are good in quality, but they are old. The room and bed are very big, but I can hear the voice from other rooms. The hotel location is in walking distance from/to BTS but not good to walk in night (it was very dark).
5 out of 5
by Asmadi from Bangkok

Sathorn stay

Posted 8 Oct 2017 on Hotels
Enjoyable
3 out of 5
by A verified traveler from Thailand

Surasak Station to Hotel.

Posted 30 Jun 2017
Pros: Promotion price.
Cons: Room lightings would be better with daylight bulbs.
Location: There is very little to nothing nearby hotel location, one need to walk and take from Surasak Station to Silom or other places to do shoppings.
Walk from Surasak Station to Hotel about 1 km. Room is big, clean and comfortable. However air-condition is not cool and wifi not working when i stayed there.
2 out of 5
by A verified traveler

Never pick this hotel ever

Posted 26 Jun 2017 on Hotels
Smell, no extra pillow provide even the one they given is thin like sheet, power disconnected during shower, long walk to BTS, dangerous to walk at night due to the hotel located at the back street...!
2 out of 5
by A verified traveler from Victoria

Budget hotel

Posted 9 Jun 2017 on Wotif
Pros: Cheap++, close to skyrail, walking distance to the Blue Elephant (amazing traditional Thai restaurant, highly recommend, need to book)
Cons: Rodent problem, service at the front desk, showerhead.
Location: Skyrail, Blue Elephant, walking distance to Banyan tree hotel (awesome rooftop bar), and lumphini park
The taxi driver that dropped us off at this hotel summed it up "You stay one night, ok. You stay here THREE nights! Oh no, too far from main road for you. Not good." So this is a budget hotel, that does come with a breakfast of sorts. This place is hard to find, luckily our taxi driver was older and had clearly been around Bangkok to many of the hotels for a while. Otherwise you need to be clear with your instructions, and say its near Saint Louis Hospital Sathorn. It is quite a way down Sathorn 13 and around the corner, which is dark at night, although we walked every night from the hotel to the main road and around without issue. The first thing you see as you wait for the lift is the skinned cat skin acting as a doily on the table in the foyer. Really sets the mood. The walls are pretty thing as well, just FYI. There are residents in the walls as well, and they sounded pretty huge, though were not spotted on our stay. We suspect it also due to them that the breakfast is served offsite, further up the alley in another hotel called the H-residence. It's very much an ok breakfast. In hindsight would've probably preferred to stay in a better place with no breakfast - there's so much food around Bangkok. The room was large, and clean, the bathroom was ok, with a tiny showerhead, but again, ok, has everything you need. This hotel is close to the skyrail, which will get you anywhere you need to go around Bangkok, and close to good restaurants and street food.