Ratings based on 269 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2020
H-Residence is a good value for money. It is located in Bangkok, about 7 minutes walk to the nearest bus stop and BTS station-Surasak. The staff were friendly and helpful with anything we needed. The room was cleaned on time and all in all it was a great place to stay and it’s reasonable.
by A verified traveler from Singapore
Posted 21 Jun 2019
Quiet environment to sleep in and safe. However, I had to change rooms for 2 times because the air cons were leaking and power supply not working. Despite changing to my 3rd room, the water heater is still as cold. Basically, cold showers everyday. Those on budget and fine with it may consider here.
by A verified traveler from Hamburg
Posted 23 Feb 2019
by A verified traveler
Posted 23 Jan 2019
Hotel is completely different from pictures.
On arrival they wouldn’t give me change for the taxi driver.
The pool was out of order, even though I booked the hotel the same day as arrival I was not notified.
Room wasn’t clean at all, bathroom horrible and run down.
In the corridor leading to my room some room doors had no handle or locks on, appeared to have been kicked in.
I asked for coffee for the kettle in the room but they didn’t supply - you had to buy downstairs at breakfast time only.
The hotel is down a back street, first impression on arrival was not good.
I wouldn’t book again
by A verified traveler from Manchester
Avoid at all costs
Posted 9 Jan 2019 on HotelsWorst place I have ever stayed in my entire life. Dirty, smelly, no WiFi , no card Hatem to get into your bedroom , electricity is on the blink. Do not get fooled by pictures . Worst dump in Bangkok
by A verified traveler from Manchester
Absolutely dreadful
Posted 4 Jan 2019 on HotelsWorst hotel I have stayed in.
Do not get fooled by the pictures. They are night and day compared to reality, card system broken , they can not call taxis and are asking you to walk instead . Even the staff told me it was a horrible hotel and they could no longer work there any longer . The downstairs area is the dirtiest place I have seen in BKK. Internet does not work in bedrooms but only in lobby .
by A verified traveler
Posted 13 Mar 2018 on Hotels
by A verified traveler from Bangkok
Time to renovate , Rude staff, Dirty...No more
Posted 16 Feb 2018Here Should renovate not for rent anymore. This is my 2nd time to stay here but still more disappointed. Missing some facilities. Not working every electricity plug in. I have to charge mobile by power bank instead using plug there. Even I write note to ask for resolve but they ignore it. You should not sales this room or at least should say out of order but you still sales this broken. I stayed many night and I informed staff that I would late check out then she was ok. But infact, when it’s time. 3 people knocked the door to chase me with rudely especially the eldest woman (i think 60 years old up). She spoke loudly and rudely. She said infact if people late over than 12.30 pm . Hotel can charge 500 Bath. She should know that this room and every room should say sorry instead of warn the penalty as my room doesn’t work especially all electricity plug in. You should change room or upgrade room or at least say sorry instead of being rude.
No more here. There are many competitors this area with same price but much higher quality than H-Residence.
by A verified traveler from bangkok
Bad
Posted 14 Jan 2018 on CheapTicketsNot in line standard to Heritage group. There was food putrid in fridge when I arrived first night. It's small one but they can't replace to another. So I can't use fridge as very bad smell and I don't want to want it in my room because smell could transfer to all area in the room. Light was broken many points in a room. Many things are not completed but staff asked if I can stay to survive in this incompleted room! Staffs were not friendly and not coordinated with team for what I asked. Rooms are not clean and smell. I don't recommend.
by Tianchai
About average, ok services, cheap
Posted 10 Dec 2017 on HotelsAbout average, cheap, ok services with english speaking. Bedding stuff is just average.
