Ratings based on 983 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Very nice around all around
Comment from Hotel Management
25 May 2024 by Chok - Guest Experience Manager, Hotel Management
Dear Samuel,Thank you for taking time to share your positive experience here on Expedia.com. I was delighted to read that your overall stay was memorable. We hope that we will have a chance to welcome you again in the near future.
by A verified traveler from Sherwood Park
Posted 16 May 2024
Excellent 4 night stay made possible by very friendly and accommodating staff. Dining was also top notch with authentic Thai as well as French cuisine at Erawan Tea Room and Gaston Bistro (featuring nightly live band)
Management is experienced and strong here.
Facility is well maintained and clean. Location near huge malls and shrines made access convenient. Overall, highly recommend Grand Hyatt Erawan.
Comment from Hotel Management
17 May 2024 by Chokamnuai Chatmontri - Guest Experience Manager, Hotel Management
Dear Hai,Thank you for taking time to share your positive experience here on expedia.com.I was delighted to read that your overall stay was memorable. We are glad to hear about your pleasurable experience you had at our hotel and services. This is a great pride of creating every guest a memorable experience. We hope that we will have a chance to welcome you again in the near future.Best regards,
by A verified traveler
Posted 11 May 2024
Really good location, the city view was a little bit noisy at night.
Comment from Hotel Management
25 May 2024 by Chok - Guest Experience Manager, Hotel Management
Dear Jin,Thank you so much for choosing Grand Hyatt Erawan Bangkok for your stay and for your kind appreciation to our hotel. We are delighted to learn that our hotel location met your expectations. We look forward to welcoming you again.
by A verified traveler
Posted 13 Apr 2024
The hotel is convenient and service was great.
Comment from Hotel Management
25 May 2024 by Chok - Guest Experience Manager, Hotel Management
Dear Aveline,Thank you for your review following your stay here at Grand Hyatt Erawan Bangkok. We are happy to hear that you found our hotel location was very convenient for you and that you had a pleasant stay. We hope that we will have a chance to welcome you again in the near future.
by A verified traveler
Posted 5 Apr 2024
The fitness centre facilities and the food of buffet breakfast are excellent!
Comment from Hotel Management
25 May 2024 by Chokamnuai Chatmontri - Guest Experience Manager, Hotel Management
Dea Kam Fai,We thank you for selecting Grand Hyatt Erawan Bangkok as your place of residence while visiting Bangkok, and for taking the time to share your feedback with us. We are very happy that you had a wonderful stay with us and you were pleased with our services. We look forward to welcoming you again.
by A verified traveler
Posted 18 Mar 2024
They made my day when they decorate my room and prepared a small cake on my birthday. Wonderful
Comment from Hotel Management
26 May 2024 by Chok - Guest Experience Manager, Hotel Management
Dear Gavin,Thank you very much for staying at Grand Hyatt Erawan Bangkok during your visit and for taking the time to share your memorable experience here. We are glad to hear about your pleasurable experience you had at our hotel and services. This is a great pride of creating every guest a memorable experience. We look forward to welcoming you back on your next visit to Bangkok.
by A verified traveler
Posted 1 Mar 2024
Great hotel!
Comment from Hotel Management
26 May 2024 by Chok - Guest Experience Manager, Hotel Management
Dear Ben,Thank you so much for making Grand Hyatt Erawan Bangkok your choice of stay. We are very happy that you had a wonderful stay with us and you were pleased with our services. We look forward to welcoming you back on your next visit to Bangkok.
by A verified traveler from London
Posted 28 Feb 2024
Very good location, close to trains and shopping. And just one kilometer from Lumpini Park.
Comment from Hotel Management
26 May 2024 by Chok - Guest Experience Manager, Hotel Management
Dear Brendan,Thank you so much for choosing Grand Hyatt Erawan Bangkok for your stay and for your kind appreciation to our hotel. I am very happy to learn that overall you had a pleasant stay and that our unique location made it convenient to get around the city. We hope that we will have a chance to welcome you again in the near future.
by A verified traveler
Posted 12 Feb 2024 on Hotels
Comment from Hotel Management
26 May 2024 by Chok - Guest Experience Manager, Hotel Management
Dear Pui,Thank you so much for making Grand Hyatt Erawan Bangkok your choice of stay. We are disappointed to hear that you had to encounter such issues. However, please rest assured that your comments will be shared with our team for further improvement. Once again thank you for staying with us and my sincere apologiese for the inconveniences you experienced.
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
26 May 2024 by Chok - Guest Experience Manager, Hotel Management
Dear shui cheung,Thank you very much for your kind review for Grand Hyatt Erawan Bangkok. We are pleased to learn that you had a great moment at our hotel. We look forward to hosting you again in the near future.Sincerely,
