Ratings based on 1,144 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
This is a great place to stay in Bangkok. Reasonably priced and better than a five-star hotel. Friendly, efficient reception, comfortable rooms with all amenities. The gym and pool are the only drawbacks - too small and limited. Other than that, absolutely perfect.
by A verified traveler
Posted 28 May 2024
Staff were amazing! Early check in, late check out no problems. Would come back, and recomend. Loved it.
Comment from Hotel Management
29 May 2024 by Mark, Hotel Management
Dear Victoria, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We are very happy to know that you had a good stay.We look forward to welcoming you back again. Best regards,
by A verified traveler
Posted 23 May 2024
Good place very convenient location. Only had one problem with the way the room floor was cleaned. It was slippery and did not dry. It was our last day and they were very understanding All in all, it was a very good place at a very good price
Comment from Hotel Management
24 May 2024 by Mark, Hotel Management
Dear Allan, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We look forward to welcoming you back again. Best regards,
by A verified traveler
Posted 23 May 2024
Fantastic location and value
Comment from Hotel Management
24 May 2024 by Mark, Hotel Management
Dear Steve, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We are very happy to know that you enjoyed this stay.We look forward to welcoming you back again. Best regards,
by A verified traveler from Baker City
Posted 20 May 2024
The noisiest place I have ever stayed in Bangkok. I’m not referring to the expected loud street noises - this place had head banging, vibrating, thumping disco music that throbbed all the way to the 7th floor where I got moved to for the second night. The first night I was on the 3rd floor - it was unbearable. They kindly moved me to the 7th floor. The staff are great - kind and responsive. This hotel is for party- peeps - it’s on one of the busiest soi’s with night clubs up and down the street. Yes, lesson learned, but no one else should learn this lesson unless they plan on being out all night partying. The room was clean and what I signed up for - the staff were A - but seriously avoid if you go to bed before 2 AM when the sound slowly dies down - usually takes until 4 AM for all the transport to deliver the party people to wherever they are going. Note that earplugs are not enough.
Comment from Hotel Management
21 May 2024 by Mark, Hotel Management
Dear KATHLEEN RENE, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We look forward to welcoming you back again. Best regards,
by A verified traveler
Posted 16 May 2024
Loved it all
Comment from Hotel Management
18 May 2024 by Mark, Hotel Management
Dear Eran, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback.We are very happy to know that you enjoyed your stay. We look forward to welcoming you back again. Best regards,
by A verified traveler
Posted 2 May 2024
Me and my wife stayed at Citadine Hotel for 11days. I highly recommend.Friendly staff,fully secure, smoke free, hygienic, good communication to train and shopping mall, all type of food shop nearby,and free coffee at the lobby.
Will come again.
Comment from Hotel Management
6 May 2024 by Mark, Hotel Management
Dear jahid, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. Your recommendation is highly appreciated.We look forward to welcoming you back again. Best regards,
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
6 May 2024 by Mark, Hotel Management
Dear Jane, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We are very happy to know that you enjoyed your stay.We look forward to welcoming you back again. Best regards,
by A verified traveler from Frisco
Posted 26 Apr 2024
Right place for just about everything.
Comment from Hotel Management
1 May 2024 by Mark, Hotel Management
Dear Robert, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We are very happy to know that you enjoyed this stay.We look forward to welcoming you back again. Best regards,
by A verified traveler from Minot
Posted 24 Apr 2024
Always a good place to stay for first timers. I believe it was recently remodeled and from what I experienced, it was better than the last time I stayed. Staff is helpful and accommodations were great. It’s on one of the most visited streets on Sukhumvit. Meaning there’s restaurants, easy transportation (during the day) and activities to search for. BTS is nearby and almost everything on Sukhumvit is walkable from this point.
Comment from Hotel Management
1 May 2024 by Mark, Hotel Management
Dear Reese, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We are very happy to know that you enjoyed this stay.We look forward to welcoming you back again. Best regards,
