Ratings based on 967 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
This place is absolutely beautiful!!! The staff is super helpful and friendly.
We got a room with a view of the city and it was incredible. Also the roof/pool bar at night was just amazing. Oh the views!!!! Totally recommend stay here. Also close to a mall with great stores and the river is just a few minutes away
by A verified traveler from Lansing
Posted 1 May 2024
We had a great 3 night stay, the staff at SeeN were excellent.
Comment from Hotel Management
3 May 2024 by Management Team, Hotel Management
Dear Janet, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Management Team, Hotel Management
Dear Tavaree, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler from Wells
Posted 21 Apr 2024
Excellent
Comment from Hotel Management
28 Apr 2024 by Management Team, Hotel Management
Dear Larry, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler from Laredo
Posted 20 Apr 2024
.
Comment from Hotel Management
28 Apr 2024 by Management Team, Hotel Management
Dear Cesar, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
20 Apr 2024 by Management Team, Hotel Management
Dear Edgar, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
12 May 2024 by Management Team, Hotel Management
Dear Nirmala, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Sincerely,
by A verified traveler
Posted 15 Apr 2024
The boat ride to asiatique was great
Comment from Hotel Management
20 Apr 2024 by Management Team, Hotel Management
Dear Victor,Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
by A verified traveler
Posted 15 Apr 2024
Perfect for my stay: quiet, clean, and safe. It is a bit removed from the main sights. They have the boat and I found cabs to be very affordable but if you want to come and go throughout the day it’s probably not the most convenient. Pool was so much cooler than the rest of the city.
Comment from Hotel Management
16 Apr 2024 by Management Team, Hotel Management
Dear Hannah, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
by A verified traveler from San Antonio
Posted 15 Apr 2024
Very nice hotel and staff, but our room definitely needed an update! The doors to the bathroom and shower would not close so water and smells would escape. Also no night light in the bathroom which made it impossible to see and dangerous. Would stay again but will be more picky about the room we receive.
Comment from Hotel Management
16 Apr 2024 by Management Team, Hotel Management
Thank you for taking the time to share your recent experience through our the review.We are sorry to hear about room conditions and the issues you encountered during your stay.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay.
