Ratings based on 431 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
by A verified traveler from Falkirk
Posted 27 Apr 2024
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 3 Apr 2024
Clean and safe
by A verified traveler
Posted 7 Mar 2024
This is a Muslim hotel, so there’s no alcohol allowed on premises. The buffet breakfast was a little less than average. Only ladies can use the pool from 7 AM till noon. No men allowed at that time. We were on the ninth floor. The lobby of the hotel is beautiful but our room was dated. The hallways were dated wallpaper was ripped the air conditioner in our room leaked and water pooled on our floor. The shower was broken and our bed was full of hair. I did not contact the front desk about any of this when I was on site, our door lock battery died in the middle of the night and had to have them fix it so we could get back into our room and this hotel is a little out-of-the-way
Comment from Hotel Management
28 Mar 2024 by TIAN, Hotel Management
We would like to thank you for sparing time and reviewing our property. Besides, we sincerely apologize for the inconvenience caused to you. We have addressed the matter with the concerned department and have taken all corrective measures to obviate re-occurrence. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us.
by A verified traveler
Posted 6 Feb 2024
Very nice and accomodating. We loved our stay - it is a bit far from the city center though
Comment from Hotel Management
28 Mar 2024 by TIAN, Hotel Management
Thank you for choosing Al Meroz Hotel as your hotel during your recent visit and for taking the time to provide us with your valuable feedback.We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and the standards of services provided.Again, thank you for giving us the opportunity to make your stay comfortable and we are looking forward to welcoming you back soon in the near future.
by A verified traveler
Posted 3 Feb 2024
I will recommend people to come stay at this hotel..
Comment from Hotel Management
28 Mar 2024 by TIAN, Hotel Management
Thank you for choosing Al Meroz Hotel as your hotel during your recent visit and for taking the time to provide us with your valuable feedback.We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and the standards of services provided.Again, thank you for giving us the opportunity to make your stay comfortable and we are looking forward to welcoming you back soon in the near future.
by A verified traveler
Posted 3 Feb 2024
The people here are very lovely and helpful. Upon walking into the hotel, it feels very much like a 5 star hotel, but once you leave the lobby, the stars go down. We were on the 14th floor and upon exiting the elevator, you are greeted by a large empty space with just a sofa by the window, no other adornments/decor. The carpets looked very dirty. Our room was just as the pictures showed but again, carpets stained and dirty. It was rather off-putting. I guess it was fine for what we needed, a place to stay before heading to the airport in the early am.
Comment from Hotel Management
28 Mar 2024 by TIAN, Hotel Management
Thank you for choosing Al Meroz Hotel as your hotel during your recent visit and for taking the time to provide us with your valuable feedback.We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and the standards of services provided.Again, thank you for giving us the opportunity to make your stay comfortable and we are looking forward to welcoming you back soon in the near future.
by A verified traveler
Posted 25 Jan 2024 on Hotels
Comment from Hotel Management
26 Jan 2024 by TIAN, Hotel Management
Dear Henry, Thank you for your continued patronage at Al Meroz Hotel and for taking your valuable time to post your experience following your recent stay with us at Al Meroz Hotel, Bangkok. We do hope that you will give us another chance to welcome you back again at Al Meroz Hotel, the leading halal hotel in Bangkok on your next visit to Bangkok as a chance for us to redeem ourselves and exceed your expectations.
by A verified traveler
Posted 21 Jan 2024 on Hotels
