Ratings based on 985 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Good, the staffs there are friendly, The castle is brilliant
Comment from Hotel Management
30 Apr 2024 by Fairmont Banff Springs , Hotel Management
We are happy to see that you experienced warm service. Thank you for your review and for choosing to stay with us.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Hotel Management, Hotel Management
Thank you for the 5/5 score! We do appreciate it.
by A verified traveler
Posted 14 Apr 2024
The view. Absolutely picturesque.
Comment from Hotel Management
15 Apr 2024 by Fairmont Banff Springs , Hotel Management
We are happy to see you loved the views! Thank you for sharing.
by A verified traveler
Posted 12 Apr 2024
I was in a newly renovated room, but the paint and decorating materials were just left right outside the room in the hallway for both days I stayed there.
Comment from Hotel Management
15 Apr 2024 by Fairmont Banff Springs , Hotel Management
Our sincere apologies that there were items in the hall by your refreshed room. We will certainly follow up with our team. We do hope that otherwise you did enjoy your stay and thank you for choosing us!
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Fairmont Banff Springs , Hotel Management
Thank you for the 5/5 score! We do appreciate it.
by A verified traveler
Posted 7 Apr 2024
Obviously stunning and the history can't be beat.
Comment from Hotel Management
8 Apr 2024 by Fairmont Banff Springs , Hotel Management
Thank you for the positive review!
by A verified traveler
Posted 5 Apr 2024
Five stars
Comment from Hotel Management
8 Apr 2024 by Fairmont Banff Springs , Hotel Management
Thank you Gurmeet!
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Fairmont Banff Springs , Hotel Management
Thank you for the positive score. It is appreciated.
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Fairmont Banff Springs , Hotel Management
Thank you for the 5/5 rating. We are happy to hear that you enjoyed your stay with us.
by A verified traveler
Posted 30 Mar 2024
Amazing!
Comment from Hotel Management
8 Apr 2024 by Fairmont Banff Springs , Hotel Management
Thank you Ron. We appreciate it.
