Ratings based on 329 Verified Reviews

4.2 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 5 Apr 2024
Breakfast was basic eg fried rice and noodles, chicken, one type of bread and fruit, and cakes. The amazing staff were most helpful ahead of and during my stay.
Comment from Hotel Management
6 Apr 2024 by DT, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 16 Mar 2024
Big rooms with super friendly staff. Good restaurants in hotel but not much else around except a grocery store and breakfast food is luke warm at best. Using taxi and arranging tours is the way to go. Hotel includes airport pick-up and drop-off which is very helpful. Would stay here again.
Comment from Hotel Management
22 Mar 2024 by dt, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 13 Mar 2024 on Hotels
Not all towels are provided at first hand but upon request. Hotel is near to eateries, supermarket and small retail shops. Free transfer to and fro airport is a big plus. Able to take a short cut walking route to city centre and the places of interest within the city area. Hotel's trips recommendations are too pricey and the recommended $20 per hour (min booking for 3 hrs) chauffeured transport to places of interest is too steep. Did not take any of these recommendations. Moved around on our own to places of interest.
Comment from Hotel Management
22 Mar 2024 by dt, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 5 Mar 2024 on Hotels
Comment from Hotel Management
7 Mar 2024 by dt, Hotel Management
Thank you
1 out of 5
by A verified traveler

Posted 24 Feb 2024
not good, not recommend
Comment from Hotel Management
5 Mar 2024 by dt, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 22 Feb 2024 on Hotels
Amazing hotel not far from airport with free airport transfer. Nice size hotel room. Friendly and accommodative staff. Would certainly stay here when are next in Brunei. Good value for money . Thank you very much for a memorable short stay
Comment from Hotel Management
5 Mar 2024 by DARREN, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler from Poughkeepsie

Posted 13 Feb 2024
Staffs are very courtesy especially those supporting the breakfast operation. Its choices of breakfast menu are very well balanced and highly recommended.
Comment from Hotel Management
5 Mar 2024 by DT, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Nov 2023
5 out of 5
by A verified traveler

Posted 15 Nov 2023 on Hotels
Near to food and supermarket Free parking A few mall nearby
Comment from Hotel Management
25 Nov 2023 by DARREN, Hotel Management
Thanks for staying with us. We appreciate your feedback!