Ratings based on 1,677 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Good location and quality service
by A verified traveler from Waterbury
Posted 4 Jun 2024
Great service.
Comment from Hotel Management
5 Jun 2024 by Travis, Hotel Management
Hello Robert!Thank you for the 5-star rating! Its great to know you enjoyed your stay. We look forward to welcoming you back soon!Warm Regards, Travis
by A verified traveler
Posted 4 Jun 2024
Staff was friendly and accomodating and lobby was nice but the room felt a bit dated. The curtains had holes in them, there was no bottled water or toiletry kits, or hand lotion in the room.
Comment from Hotel Management
5 Jun 2024 by Travis, Hotel Management
Hello Priya! Thank you for taking time to write a review of our hotel. It is great to hear our staff were so helpful. Your feedback regarding your guest room is greatly appreciated. It will be shared with our management team as we want to ensure we provide the best guest experience. We look forward to welcoming you back for a more enjoyable stay in the future. Warm Regards, Travis
by A verified traveler
Posted 2 Jun 2024
The room was quiet and the staff kept it clean, And cheerful,.... what i didnt like was the walk to my event, though not your fault, it was way quieter and cleaner than the last hotel we stayed at in 2022.
Comment from Hotel Management
3 Jun 2024 by Jamie, Hotel Management
Dear Gerald,Thank you for taking the time to review our Hyatt Regency Baltimore Inner Harbor! We were glad to hear that you enjoyed your stay with us and that you appreciated the level of service provided by our team. Thank you for staying with us, we hope to have the opportunity to welcome you back as our guest again in the future!Warm regards,Jamie
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
2 Jun 2024 by Lindsey, Hotel Management
Hello Iqra,Thank you for your rating. We are happy to see you enjoyed your stay with us. We hope to welcome you again!Warm Wishes,
by A verified traveler from Lancaster
Posted 30 May 2024
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Comment from Hotel Management
31 May 2024 by Janet, Hotel Management
Greetings Xiaowei!Thank you for the rating and your patronage! We are happy to know that you had a great experience at our Hyatt Regency Baltimore Inner Harbor. We hope to have the privilege of welcoming you back in the future.Warm regards,
by A verified traveler
Posted 27 May 2024
ok
Comment from Hotel Management
28 May 2024 by Lindsey, Hotel Management
Dear Jelena,Thank you for your review. We are glad you had a good visit at our hotel. We hope to welcome you again soon.Best Wishes,
by A verified traveler
Posted 26 May 2024
Awesome harbor views especially from the higher floors. I was on 8th. Felt like water front dining grom our hotel room 😁
Staff can do much better with courtesies. Parking garage is a mess due to construction ( understandable!). But, no notification on website about chargers dusabled due to cobstruction. After paying for 2 nights, i had to walk back to cront desk when my parking ticket wont work. I had to walk back to get my ticket validated. Ridiculous service. No courtesy water or coffee on floors or lobby!
Comment from Hotel Management
26 May 2024 by Travis, Hotel Management
Hello Prabha!Thank you for taking the time to write a review of your stay with us. It's great to know you enjoyed the harbor views from your room. Your feedback regarding our staff and the parking garage is greatly appreciated. It will be shared with our management team to ensure we continue to provide the best experience for all of our guests. We look forward to welcoming you back for a more enjoyable stay in the future. Warm Regards,Travis
by A verified traveler
Posted 25 May 2024
Nice place to stay downtown.
Comment from Hotel Management
25 May 2024 by Candace, Hotel Management
Dear Steve,Thank you so much for taking the time to leave a 5-star rating of your most recent stay with us. We are happy that you enjoyed your stay with us and look forward to welcoming you back at Hyatt Regency Baltimore.Warm regards,Candace
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
26 May 2024 by Jamison, Hotel Management
Hello Nikki, Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Hyatt Regency Baltimore Inner Harbor!Best regards, Jamison
