Ratings based on 973 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oak Ridge
Posted 19 May 2024
It was great having a bar & restaurant on the premises. Very convenient in the morning to grab breakfast.
Comment from Hotel Management
20 May 2024 by Grace Scott | General Manager, Hotel Management
Hi Marie,We're delighted to hear you enjoyed the convenience of our on-site bar and restaurant during your stay. Providing easy access to breakfast is a priority for us, and we're thrilled it enhanced your experience. Our team works diligently to ensure all our guests have a comfortable and enjoyable stay, and we appreciate your positive feedback. We hope to welcome you back again soon for another wonderful stay.
by A verified traveler
Posted 18 May 2024
The wait staff at the evening session was inattentive.
by A verified traveler
Posted 18 May 2024
Room was fine for a one night stay. Comfortabel
Comment from Hotel Management
20 May 2024 by Grace Scott | General Manager, Hotel Management
Hi Paul,We're glad to hear that you found your room comfortable for your one-night stay. Our team strives to provide cozy accommodations that meet our guests' needs. If there were any specific aspects of your experience that you feel could be improved, please don't hesitate to share your feedback with us directly. We appreciate your patronage and hope to welcome you back for another comfortable stay in the future.
by A verified traveler from Prineville
Posted 18 May 2024
The desk staff were very kind and accommodating. Helpful with Uber app and allowing us an early check in
Comment from Hotel Management
20 May 2024 by Grace Scott | General Manager, Hotel Management
Hi Paula,We're thrilled to hear that you found our desk staff kind and accommodating during your stay. It's always our goal to provide exceptional service to our guests, and we're pleased to know that they were able to assist you with the Uber app and accommodate your request for an early check-in. We understand the importance of flexibility and assistance, and it's great to know that our team was able to meet your needs. We hope to welcome you back again soon for another enjoyable stay.
by A verified traveler
Posted 16 May 2024
Quick in and out of airport. Nice restaurant. Friendly and helpful staff
Comment from Hotel Management
18 May 2024 by Grace Scott | General Manager, Hotel Management
Hi Andrew! We appreciate your 4-star rating and feedback! It sounds like our hotel provided a convenient and positive experience for your travels. The easy access to the airport, on-site dining option, and friendly staff were all highlights of your stay.To help us improve and earn a perfect 5 stars in the future, is there anything specific we could have done to make your experience even better? We appreciate any additional feedback you might be willing to share.Thank you for choosing our hotel, and we hope to see you again soon for another comfortable and convenient stay near the airport!
by A verified traveler
Posted 13 May 2024
Just a quick overnight stay on the way to an unpleasant time so this is probably not an adequate review
Comment from Hotel Management
13 May 2024 by Grace Scott | General Manager, Hotel Management
Hi Janet,We appreciate your decision to choose our hotel for your overnight stay. While we understand your brief visit may not have allowed for a comprehensive experience, we strive to provide all guests with a comfortable and enjoyable stay, regardless of duration. Should your travels bring you back to the area, we hope for the opportunity to exceed your expectations and provide a more memorable experience.
by A verified traveler
Posted 12 May 2024
Everything was very nice. The people were very nice too
Comment from Hotel Management
13 May 2024 by Grace Scott | General Manager, Hotel Management
Hi Wendy,We're thrilled to hear that you had a pleasant stay with us and that you found our staff to be accommodating. Providing excellent service is a top priority for us, and it's gratifying to know that our efforts were appreciated. Your positive feedback motivates us to maintain our standards of hospitality and ensure that every guest has a memorable experience with us. We hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 1 May 2024
Convenience
Comment from Hotel Management
2 May 2024 by Grace Scott | General Manager, Hotel Management
Hi Howard,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating and comments about our hotel's convenience, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by Grace Scott | General Manager, Hotel Management
Hi Klebert,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 29 Apr 2024
Convenient
Comment from Hotel Management
1 May 2024 by Grace Scott | General Manager, Hotel Management
Hi Paul,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating and comments about our hotel's convenience, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
