Ratings based on 4 Verified Reviews

4.0 out of 5
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice place

Posted 17 Mar 2019 on Hotels
Very nice place and owners are accommodating.
Comment from Hotel Management
22 Mar 2019 by Clinton , Hotel Management
Hi Michael, Thank you for the review, we are looking forward to hosting you again.
5 out of 5
by A verified traveler from Australia

Posted 18 Dec 2018
To be honest this was one of the most relaxing places i have ever been in many years of travelling . The host and owner Clinton was amazing extremly friendly and helpful with tour information and places to see . The apartment was very clean and accomadating with the massive bonus of a great kitchen with all appliances included . The views and walks around Outlook Ridge Residences of the mountains and surrounds are breath taking and safe . This area is one of the most beautiful cleanest areas i have ever come across , and the foods , shopping and the coffees oh lord the coffee truly wonderful . Do yourself a big favour and treat yourself to this quiet beautiful holiday and contact Clinton he is a very friendly helpful host and believe me he will be recieving my sole accomadation business in the future without doubt . I really can't thank Clinton enough for his help , people he is one of the good guys . Thanks again Clinton
Comment from Hotel Management
27 Dec 2018 by Clinton , Hotel Management
Thank you Glen for your positive feedback. You’re an amazing guest. We look forward to hosting you again.
5 out of 5
by A verified traveler from SAN DIEGO CALIFORNINA

Posted 21 Aug 2018
We were very happy with the place! Great People with great customer service. The place was clean and we felt very at home.
Comment from Hotel Management
23 Aug 2018 by Clinton , Hotel Management
Thank you, we look forward to your next stay with us
2 out of 5
by A verified traveler

Posted 3 Jul 2018 on Hotels
This property is more like an Airbnb and the host was accomodating with some items. However, there were a couple of important items that we were not happy/satisfied with. I had asked to use the fitness center on site but I was told that this was only possible for an additonal charge. I mentioned that the fitness center was advertised. This is when I was told that the amenities were available but not INCLUDED. The second issue I ran into was the bed in the main bedroom. It still had the original cover (plastic) from when they bought it from the store. Since the cover was plastic, it was very uncomfortable (hot) and loud during the night. The property did not have an airconditioner and the fan did not completely help the issue of the temperature. We did not sleep for the duration of our stay.
Comment from Hotel Management
4 Jul 2018 by CJ, Hotel Management
Dear Rita, Thank you for your feedback. The Gym (Fitness Center) in the building has separate department that handles it and requires fee to maintain the quality and services of the facility. The unit is very new and so are the furnitures, we value your comment/suggestion that's why we have removed the bed's plastic cover.