Ratings based on 262 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Spring Valley
Posted 11 May 2024
Staff were very professional ... Kudos to Prince and Alvin of the Food and Beverage Dept together with their team. Our stay is one of the best of our trip to Baguio this time. Will sure book when the chance to go back.
by A verified traveler from bulacan
Posted 25 Mar 2024
very cleaned n friendly staff
Comment from Hotel Management
22 Apr 2024 by Belle, Hotel Management
Dear Guest,Greetings from Hotel Elizabeth/Fersal Hotel Group!We are happy that you enjoyed your stay with us, and it makes us feel good to know that we made a good first impression. We also hope your stay was comfortable, and had quick access to all your need. Thank you again for your kind words and we're looking forward to welcoming you back soon. Regards,Central Reservation Office
by A verified traveler from Chicago
Posted 26 Feb 2024
The building is nice. The garden, landscaping… awesome. The breakfast is ncluded, big savings.
by A verified traveler from Laval
Posted 27 Jan 2024
Very good hotel. Clean and safe. A bit noisy during the night. But the personel was polite and efficient. They require cash deposits wich is not always convinient.
by A verified traveler
Posted 24 Jan 2024
Clean and good food
by A verified traveler
Posted 11 Jan 2024
by A verified traveler
Posted 25 Dec 2023 on Hotels
by A verified traveler
Not worth it!
Posted 21 Dec 2023 on HotelsThey put me in a room that is not originally in my booking for a reason that they are fully booked. But I made my booking a month before my trip. Also, no AC in my room just a stand fan. Food is not good either. Very disappointing. Don’t get fooled with their ads.. I will NOT recommend this to my friends, family and relatives!
by A verified traveler
Posted 2 Dec 2023
Honest employees and respectful
by A verified traveler from Phoenix
Posted 15 Oct 2023
Property is currently under construction. We really didn't stay here more than a day as the hotel, there was no A/C in the rooms. I understand its Bagiuo but it still got pretty warm during the day.
