Ratings based on 79 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
Rooms were clean and staff was excellent
by A verified traveler
Posted 5 May 2024
Nice hotel
Comment from Hotel Management
6 May 2024 by Balgos, Aljay, Hotel Management
Greetings from Stonehill Suites!Thank you for choosing Stonehill Suites! We appreciate you giving such feedback. We look forward to accommodating you again. Have a great day
by A verified traveler
Posted 29 Apr 2024
It's centrally located
Comment from Hotel Management
30 Apr 2024 by Balgos, Aljay, Hotel Management
Greetings from Stonehill Suites!Dear Ma'am Garcia,Thank you for choosing Stonehill Suites! We are delighted to know that you find our hotel's location convenient and accessible. It is with the utmost pleasure that we serve you as our guest while you are staying with us. We are looking forward to seeing you again.
by A verified traveler from scottsdale
Posted 22 Apr 2024
Outstanding property with a great staff and good food. There is no pool and parking is limited.
Comment from Hotel Management
26 Apr 2024 by Balgos, Aljay, Hotel Management
Greetings from Stonehill Suites! Thank you for choosing and staying with us here at Stonehill Suites! We are glad that you enjoyed our food. We are delighted to hear that we have provided you with such great service. We look forward to seeing you again.
by A verified traveler
Posted 10 Apr 2024
Quiet
Comment from Hotel Management
11 Apr 2024 by Stonehill Suites Management, Hotel Management
Dear Mr. Eddie, thank you for choosing and staying with us here at Stonehill Suites. We are happy and glad that you found peace, quiet, and comfort in our hotel. We are looking forward to seeing you again here at Stonehill Suites. Thank you, and have a great day ahead.
by A verified traveler
Posted 2 Apr 2024
Would definitely stay again! Convenience and Location
by A verified traveler
Posted 27 Mar 2024
Worth it!
Comment from Hotel Management
8 Apr 2024 by Stonehill Suites Management, Hotel Management
Greetings from Stonehill Suites!Dear Mr. Francis,We are delighted that we accommodated you and provided you with great customer service during your stay. Thank you for choosing Stonehill Suites as the hotel where you celebrated your anniversary. We are happy to be of service during the surprise for your special day, and we hope to see you soon again. Best RegardsStonehill Suites Management
by A verified traveler from Coquitlam
Posted 2 Mar 2024
We had such a mixed experience at this hotel, it was hard to give it an accurate review. However, let me give you the pros and cons:
First, we booked the Presidential Suite for 4 nights. It is a beautiful large room with floor to ceiling windows on 2 sides.
Room Pros: Spectacularly comfortable bed, beautifully decorated rooms, comfortable sofa and chairs. Loved the room.
Room Cons: I wish hotels gave you wash cloths, and a box of tissue paper. This room had neither. But the big con was the noise from the hallway, it would echo down the tiles from the end of the hall and felt like people were standing in our sitting room yelling at us. Very noisy from internal sounds, not from street sounds.
Hotel Pros: We told the hotel that we were going to be doing a prenup photo shoot in the room, and they were so accommodating for the makeup people and photographers, and let us use the room, the hallway, and the sky lounge. We were so thankful for how kind and helpful they were, and the photo shoot went amazing. Also, the parking was smooth and easy, and the staff were so friendly and helpful and every interaction with staff except for 1 was amazing and made us feel good.
Hotel Cons: The 1 bad interaction was with the breakfast in the sky lounge. We showed up the second day for breakfast, and the guy there said just get whatever food we can. All we could find was 4 pieces cold bacon, cold rice, a couple of old buns. It was horrible - we left and ate out !
Comment from Hotel Management
27 Mar 2024 by RJ Benlota, Front Office , Hotel Management
We appreciate the time you have given to give us the feedback. As feedback are meaningful to our continuous improvement to serve our guests better.Regarding you experience at the breakfast buffet we sincerely apologise for the incident. We have investigated this case and has work to improve it better. If you wish to stay with us next time please don't hesitate to contact as directly as we would want to make it up to you on your next stay and we can assist you personally on this.
by A verified traveler
Posted 12 Feb 2024
Comment from Hotel Management
27 Mar 2024 by RJ Benlota, Front Office , Hotel Management
Thank you so much for taking the time to rate us! We hope to see you again on your next stay
by A verified traveler
Posted 31 Dec 2023
