Ratings based on 3 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
No elevator
Posted 18 Aug 2019 on HotelsOver all experience was good..everything is perfect, the room the staff except that the hotel doesn’t have an elevator and its a bit tiring for us especially we have a luggage and a child to carry all through the third floor..
Comment from Hotel Management
26 Aug 2019 by Ara, Hotel Management
Hi Ms. April!
Sweetest greetings! Thank you so much for pointing out our areas that needs improvement. Unfortunately we don't have elevator instead we have staff's that's ready to lend a hand in case you need assistance with your luggage. Rest assured that the management will have a look into it and hopefully we can accommodate you again in your future visit.
Thank you
Best regards,
Cakefully Yours Hotel
by A verified traveler
Posted 24 May 2019
First, the shower heater didnt work and there was no maintenance person available..
The bathroom has to tissue paper available.
There were not enough electrical outlets.. so i had to unuse the tv while i charge my mobile phone.
Comment from Hotel Management
25 May 2019 by Ara, Hotel Management
Sweetest greetings!
Thank you so much for your feedback. We will double check with our staff the things you've mentioned and used this for our improvement. We hope that we can accommodate you again in your future visit in Bacolod.
by A verified traveler
Good location
Posted 14 May 2019 on HotelsGood location and value for money. Front desk are very helpful and accomodating , all the staff are friendly, security guard help us to carry our luggage. They serve good food too.
Comment from Hotel Management
17 May 2019 by Ara, Hotel Management
Sweetest greetings!
Thank you so much for your kind review ma'am. We really appreciate your patience and understanding during your stay. We hope we can serve you again in the future.
Best regards,
Cakefully Yours Hotel
