Ratings based on 274 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
The pool was green when we first arrived. The room was dark, and the linen had holes. I requested a change of bedding, and the response was that they change it every three days. So, If I only stayed for two days. You, the new guest, might use my used sheets. Lol. My family visited me at the hotel, and finally, the pool was fixed after several days. We went for a swim and requested towels to dry up. Btw PHP250 pesos per person and PHP50 pesos for towels with no visible lifeguard on standby. Delivering a towel took them 1.5 hours, and they argued over PHP50. He didn't even apologize nor give proper reasons why he took so long to provide us with towels. I do not recommend anyone staying at the hotel at all.
by A verified traveler
Posted 9 May 2024
Good
by A verified traveler
Posted 4 May 2024
I didn’t like that house keeping never cleaned the room every day until late in the I would request it. I’ve stayed in many hotels all over the world and cleaning the rooms every is usually a norm. Also the tv had an abundance of channels, none of them were working. Either from no signal or no subscription. There was no mini refrigerator in the room… that is definitely a first for me. And finally… I only ate in the restaurant for breakfast, but they frequently failed to serve my eggs as ordered. I do believe though that they were trying to get it right, I just don’t like runny eggs and I guess maybe they think runny eggs are normal.
by A verified traveler from Seattle
Posted 20 Apr 2024
Overall, a nice, comfortable.. however, they seemed to have a charge for even small requests, like an extra pillow…
by A verified traveler
Posted 11 Apr 2024
Excellent shower with Rainflow head, staff were super helpful, bed was clean, wifi worked perfectly, quiet, peaceful, no kareoke sounds anywhere, no sirens, no smog, peaceful rest after a long journey
by A verified traveler
Posted 15 Mar 2024
Accessible
by A verified traveler from Puyallup
Posted 9 Mar 2024
Strategic location, Great customer service, Wonderful housekeeping and admitting staff...
by A verified traveler from scottsdale
Posted 29 Feb 2024
Nice property for the cost, it is better than the last time we stayed there. Parking is limited and it's on the main road so lots of traffic. They has a spa on the 5th floor which is very nice and on premise dining.
by A verified traveler
Posted 26 Feb 2024
Very nice area
by A verified traveler
Posted 8 Feb 2024
This was a 1st with last minute booking on my part, the hotel was amazing and staff was very professional and friendly. I would highly recommend for anyone looking to book a hotel, plus was within range of everything by taxi or even walking. A last minute booking for 2 nights stay only cost $84 U.S dollars had a pool gym bar and even a coffee dinning area. I will be there next year it was that good a hotel.
