Ratings based on 840 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Cleanliness, convenience, quality.
Comment from Hotel Management
9 Jun 2024 by Chris, Hotel Management
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Chris, Hotel Management
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 30 May 2024
Everything was great, from the staff service, to our designated room.
It would be great if we could get a room where we can see the entire Avila Beach from our balcony.
Comment from Hotel Management
9 Jun 2024 by Chris, Hotel Management
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
9 Jun 2024 by Chris, Hotel Management
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
9 Jun 2024 by Chris, Hotel Management
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by Chris, Hotel Management
I'm sorry to hear that your stay wasn't up to your expectations. If you could let us know what went wrong so that we can address it we would appreciate it.
by A verified traveler from FRESNO
Posted 10 May 2024
Great stay. Clean room.
Comment from Hotel Management
12 May 2024 by Chris, Hotel Management
Thank you so much for your feedback. We are happy to hear that you enjoyed your stay and look forward to seeing you again soon.
by A verified traveler from Wasco
Posted 8 May 2024
We’ve stayed there before during the previous owners, it’s still a great place to stay
Comment from Hotel Management
12 May 2024 by Chris, Hotel Management
Thank you so much for your feedback. We are happy to hear that you enjoyed your stay and look forward to seeing you again soon.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
9 Jun 2024 by Chris, Hotel Management
Thank you for your feedback. During any future stays please let us know of any issues you have so that we can address them and make things right.
by A verified traveler
Posted 3 May 2024
I enjoyed my stay, my room was nice and I really enjoyed the deep soaking tub. I liked having a full kitchen, that gave me a lot of flexibility to be more frugal during my stay and not eating out.
Be warned* The “concierge” was really just a sales rep for the resort and was pretty pushy about plans during my visit and if could make time for an hour long presentation. Are people really still buying into time shares these days?
Comment from Hotel Management
3 May 2024 by Chris, Hotel Management
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us. I will pass along your comments about the Concierge to the Marketing Manager so that he is aware. We look forward to seeing you again.
