Ratings based on 429 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 May 2024
Comment from Hotel Management
5 Jun 2024 by Best West Plus le Lavarin, Hotel Management
Cher Derek,Je tiens à vous remercier d'avoir pris le temps de répondre à notre questionnaire de satisfaction.Je suis ravie d'apprendre que vous avez passé un excellent séjour dans notre établissement.Au plaisir de vous accueillir à nouveau.Cordialement,Ninon,Réceptionniste
4 out of 5
by A verified traveler

Posted 28 Apr 2024
The staff here were very good and friendly. Housekeeping needs attention. In dining area cobwebs in the corners of the ceiling. Room not vacuumed properly.
Comment from Hotel Management
29 Apr 2024 by R. MARTIN Hotel Manager, Hotel Management
Dear Pauline,Thank you for your review. I'm sorry to read that there were cleaning issues during your stay.We will make sure this does not happen again.We look forward to welcoming you back to Le Lavarin.Yours sincerely,
5 out of 5
by A verified traveler

Posted 27 Apr 2024
The stay was pleasant
Comment from Hotel Management
29 Apr 2024 by Romane Martin, Directrice, Hotel Management
Dear Vaidehi,Thank you very much for your review.See you soon!
4 out of 5
by A verified traveler

Posted 21 Apr 2024
The property was nice! The only problem is that in Avignon They don’t turn on the air conditioner till May. It was quite warm outside. The staff was nice enough to let use a fan.
Comment from Hotel Management
5 Jun 2024 by Best West Plus le Lavarin, Hotel Management
Cher Timothy,Je tiens à vous remercier d'avoir pris le temps de répondre à notre questionnaire de satisfaction.Je suis ravie d'apprendre que vous avez passé un agréable séjour dans notre établissement.Au plaisir de vous accueillir à nouveau.Cordialement,Ninon,Réceptionniste
2 out of 5
by A verified traveler

Posted 1 Apr 2024
The property is decent. Staff were good until some of my wife’s make up went missing after the room was cleaned. I understand if the cleaner denies and there are no cameras in the room. However, we did not go to France for two weeks to scam $150 worth of make up. I would be careful of this place.
Comment from Hotel Management
6 Apr 2024 by Romane Martin, Directrice, Hotel Management
Dear Brad,We have questioned our maids but I can assure you that they did not steal any items from your room.I am available by phone if I can help you in any way.Romane MartinHotel Manager
3 out of 5
by A verified traveler

Posted 19 Dec 2023 on Hotels
Mini bar/fridge didn’t work, AC also didn’t work. Staff was friendly and helpful!
Comment from Hotel Management
22 Dec 2023 by Best West Plus le Lavarin , Hotel Management
Dear client, Thank you for taking time to rate your stay in our hotel.I am very happy to know you enjoyed it ! As I told you during your stay, the minibar does work but it is fresh not cold. If needeed we do have bigger fridges.Sincerely,The reception
5 out of 5
by A verified traveler

Posted 8 Dec 2023 on Hotels
Comment from Hotel Management
10 Dec 2023 by Best West Plus le Lavarin, Hotel Management
Cher Bernard,Je vous remercie d'avoir pris le temps d'évaluer votre séjour parmi nous et suis ravie d'apprendre votre satisfaction.Au plaisir de vous accueillir à nouveau prochainement.Cordialement,Ninon,Réceptionniste
5 out of 5
by A verified traveler

Posted 16 Nov 2023 on Hotels
Comment from Hotel Management
10 Dec 2023 by Best West Plus le Lavarin, Hotel Management
Chère Diane,Je vous remercie d'avoir pris le temps d'évaluer votre séjour parmi nous et suis ravie d'apprendre votre satisfaction.Au plaisir de vous accueillir à nouveau prochainement.Cordialement,Ninon,Réceptionniste
5 out of 5
by A verified traveler

Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
15 Dec 2023 by Best West Plus le Lavarin, Hotel Management
Cher Jean-Marc,Je vous remercie d'avoir pris le temps d'évaluer notre établissement et suis ravie d'apprendre que votre séjour s'est bien passé.Au plaisir de vous accueillir à nouveau dans notre hôtel.Cordialement, Ninon,Réceptionniste
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2023 on Hotels