Ratings based on 147 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Would not recommend it for anyone
Comment from Hotel Management
23 May 2024 by Teryn Golden, Hotel Management
I am so sorry that you did not have the best experience at our hotel. If you have any suggestions on how we could improve our property please do not hesitate to contact us.
by A verified traveler
Posted 18 May 2024
I did not like that the pool was not open ,
Comment from Hotel Management
20 May 2024 by Teryn Golden, Hotel Management
We are so sorry for the inconvenience we may have caused you. Your feedback is very valuable to us. We hope that you will give us another chance the next time you are in the area.
by A verified traveler
Posted 18 May 2024
Convenient location. Dirty hallway and elevator. Untimely check-in. Customer service representative had problems checking in guest before me. Customer service representative couldn’t find all the reservations for the guests after me. CSR waited on next guests before completing my check-in. Very dissatisfied with check-in. Rooms were very clean.
Comment from Hotel Management
20 May 2024 by Teryn Golden, Hotel Management
Thank you for staying with us. We apologize that our hotel did not exceed your expectations. Our management team are reviewing the issues so that they may be resolved. We hope that you will give us another chance the next time you are in the area.
by A verified traveler
Posted 18 May 2024
I would absolutely tell everyone to never stay at this property. The TVs were at least 20 years old, the wifi worked terribly. When i checked in, I told the clerk I needed an extra day. The owner came and was trying to hike my rate up at an extreme rate even though the hotel was obligated to give me my rate as a travel worker. He was NOT friendly.
The 2nd shift clerk was an absolute joy and took care of me, and stood up to the owner stating what he had to do per company policy. If it wasnt for the clerk, I would have refused the stay immediately and found another hotel.
Book somewhere else. Stop giving money to terrible owners who doesnt care about customers.
Comment from Hotel Management
20 May 2024 by Teryn Golden, Hotel Management
We are so sorry that we did not exceed your expectations on your recent stay. We hope that you will give us another chance the next time you are in the area.
by A verified traveler
Posted 18 May 2024
Was decent nice and clean they are remodeling a few things but overall Solid 8 place
Comment from Hotel Management
20 May 2024 by Teryn Golden, Hotel Management
Thank you for your kind words!
by A verified traveler
Posted 17 May 2024
Great property
Comment from Hotel Management
20 May 2024 by Teryn Golden, Hotel Management
Thank you for your valuable feedback. We look forward to seeing you the next time you are in the area.
by A verified traveler
Posted 12 May 2024
Location was ok
Comment from Hotel Management
13 May 2024 by Teryn Golden, Hotel Management
Thank you for your valuable feedback. If you have any suggestions on how we may improve our property please do not hesitate to contact us. We hope that you will give us another chance the next time you are in the area.
by A verified traveler
Posted 11 May 2024
I had requested and was able to do an early check in . The manager and staff, were understanding and able to facilitate my request. Our room was clean and comfortable, no issues with noise . The hotel is going thru some renovation with the pool , the side door to have access in is not working . We went for breakfast at about 9:00 am and staff was then quickly putting away items with no hesitation. Otherwise, I would stay here again for a one to two night option.
Comment from Hotel Management
11 May 2024 by Teryn Golden, Hotel Management
Thank you for your kind words. Your feedback is very valuable to us. We hope that you will come and see us again very soon!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
11 May 2024 by Teryn Golden, Hotel Management
Thank you for responding to our survey. We are so glad that we were able to exceed your expectations and look forward to seeing you next time you are in the area.
by A verified traveler
Posted 10 May 2024
Check out time is different than the one promoted on the app and at hotel flyers
Comment from Hotel Management
11 May 2024 by Teryn Golden, Hotel Management
Thank you for completing our survey. We apologize for the different check out time. Our management team is reviewing the matter so that this doesn't happen again.
