Ratings based on 192 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Love this property! Not happy at all that there wasnt a pool
Comment from Hotel Management
6 Jun 2024 by Brianna B, Hotel Management
Thank you for taking the time to fill out this survey. We are so delighted to see you enjoyed your stay with us. We hope to welcome you back in the future.
by A verified traveler
Posted 2 Jun 2024
My choice of stay anytime me and my wife are in Austin
Comment from Hotel Management
3 Jun 2024 by Deltaniec, Hotel Management
Good evening, We would love for you all to come back to stay with us again! Thank you for your feedback.
by A verified traveler from Matthews
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Deltaniec, Hotel Management
Good afternoon, Thank you for your feedback. Have a great day!
by A verified traveler
Posted 22 May 2024
Near everything. 14th floor smelled weird.
Comment from Hotel Management
25 May 2024 by Brianna, Hotel Management
Thank you for taking the time to fill out this survey. We are happy you enjoyed your stay with us. We will take note of your feedback and address accordingly. We hope to welcome you back on your next visit to austin.
by A verified traveler
Posted 21 May 2024
Nice hotel, close to the State Capitol
Comment from Hotel Management
24 May 2024 by Joanne , Hotel Management
Thank you for your review, We look forward to welcoming you back.
by A verified traveler
Posted 21 May 2024
Everything
Comment from Hotel Management
24 May 2024 by Joanne, Hotel Management
Thank you, we look forward to welcoming you back !
by A verified traveler
Posted 20 May 2024
Very friendly and accommodating staff.
Comment from Hotel Management
21 May 2024 by Brianna, Hotel Management
Thank you for taking the time to fill out this survey. We are so pleased to see that you enjoyed your stay. We hope to welcome you back in the future.
by A verified traveler
Posted 17 May 2024
Staff at this hotel were very friendly and welcoming. The room was clean and comfortable. The rooftop was nice to grab a drink for happy hour and the restaurant downstairs was helpful for breakfast/lunch. The hotel is located conveniently around various restaurants.
Comment from Hotel Management
20 May 2024 by Brianna, Hotel Management
Thank you for taking the time to fill out this survey. We are so delighted to learn that you enjoyed your stay with us and that our staff as friendly and welcoming! We hope to welcome you back to Austin.
by A verified traveler
Posted 11 May 2024
We were disappointed the rooms did not have a real closet or place to hang clothes, especially for long dresses or suits. It did not have any drawers or storage space so for four days we lived out of a suitcase. None of the regular rooms offered a bathtub, only accessible showers. We didn't get housekeeping service until the third day which was surprising. The staff is very nice and helpful but couldn't help with our request for better amenities when we reached out.
Comment from Hotel Management
12 May 2024 by Brianna, Hotel Management
Thank you for taking the time to provide us with your feedback. We are sad that we did not meet your expectations but know that we will take these comments and ensure that we make the necessary adjustments to ensure the satisfaction of our future guest. We hope to get the chance to welcome you back.
by A verified traveler
Posted 11 May 2024
My room was small but had everything I needed including a hand-held steamer. Would have preferred a door to the bathroom. Decent gym!
Comment from Hotel Management
11 May 2024 by Brianna, Hotel Management
Thank you for taking the time to fill out this survey! We are so delighted to hear you enjoyed your stay! We hope to see you again in the future.
