Ratings based on 997 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Staff were courteous and friendly. I was impressed with the breakfast being cooked to order. Overall experience was great.
Comment from Hotel Management
3 Jun 2024 by Thank You , Hotel Management
Dear Ralph,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can once again surpass all expectations. Safe Travels.Adam W
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
3 Jun 2024 by Thank You , Hotel Management
Dear Carson,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can ensure we surpass all expectations on the next visit. Safe Travels.Adam W
by A verified traveler from Enfield
Posted 30 May 2024
Comment from Hotel Management
3 Jun 2024 by Thank You , Hotel Management
Dear Melanie,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can once again surpass all expectations. Safe Travels.Adam W
by A verified traveler
Posted 29 May 2024
Only 2 of 3 elevators work out of 14 floors, front desk kept getting me a room with a King size bed or a non-working key.
Comment from Hotel Management
29 May 2024 by Thank You , Hotel Management
Dear Moises,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can ensure we surpass all expectations on the next visit and do apologize for the delays of the elevator being down. Safe travels.Adam W
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Thank You , Hotel Management
Dear Amanda,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can not only meet your expectations again but surpass them on the next visit. Safe travels.Adam W
by A verified traveler
Posted 28 May 2024
The Pool was amazing and it was overall a reasonably priced hotel.
Comment from Hotel Management
29 May 2024 by Thank You , Hotel Management
Dear Chelsea,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can once again surpass all expectations. We are thrilled you enjoyed the pool and hotel! Safe travels.Adam W
by A verified traveler from Abilene
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Thank You , Hotel Management
Dear Nathan,Thank you for choosing to stay with us and allowing us to serve you. We hope to see you again soon so we can once again surpass all expectations. Safe travels.Adam W
by A verified traveler
Posted 26 May 2024
Easy stay. Conveniently located, friendly staff and the hotel as we well as the property are clean and well-maintained in spite of the hotel being a bit outdated.
Comment from Hotel Management
27 May 2024 by Thank You , Hotel Management
Dear Elena,Thank you for choosing to stay with us and allowing us to serve you. I hope to see you again soon and we can once again surpass all expectations. Adam W
by A verified traveler
Posted 24 May 2024
The service was great, the pool and gym were clean and accessible, the room was very nice, but my only suggestion is there is a little bit of a cigarette smell or In the lobby area
Comment from Hotel Management
27 May 2024 by Thank You , Hotel Management
Dear Peter,Thank you for choosing to stay with us and allowing us to serve you. I hope to see you again soon and we can once again surpass all expectations. We apologize for the smell in the lobby during your visit this is not the norm and we apologize for that. Safe travels. Adam W
by A verified traveler
Posted 20 May 2024
Not clean and smells very bad in the hallway
B'fast worthless for the money we pay and restaurants staffs more keen for the tips than service.
Comment from Hotel Management
20 May 2024 by Thank You , Hotel Management
Dear Revathy,Thank you for choosing to stay with us and allowing us to serve you. We sincerely apologize for not meeting your expectation or ours during this visit. We hope to see you again soon so we can ensure 100% satisfaction. We wish you safe travels and be well.Adam W
