Ratings based on 989 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Family friendly
by A verified traveler
Posted 25 May 2024
Staff were polite,engaging and so helpful.Room was so functional with even an oven.Finally a reasonably sized tv within eye level and not put high up on the wall.Restaurant menu excellent and beverages reasonably priced for a hotel.
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Dear Valued Guest,It is great to hear that you had a comfortable stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon. Warm regards,
by A verified traveler
Posted 19 May 2024
It wasn’t cleaned at all. There was poop on the seat. Stains on the pillows and bedding. Tables weren’t wiped down. Mold or something near the bathroom. All of it was gross
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Dear Valued Guest,Thank you for taking the time to review our hotel. The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address.We apologize for the inconvenience that has been caused. I hope we can welcome you back in the future where I'm sure our team will deliver the excellent experience we aim to provide each of our guests.Warm regards,
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Dear Valued Guest,It is great to hear that you had a comfortable stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon.Warm regards,
by A verified traveler
Posted 10 May 2024
Great property, super clean, fast check in, staff are wonderful
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Dear Valued Guest,It is great to hear that you had a comfortable stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon.Warm regards,
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hi ,Thank you for taking the time to review your recent stay at VR Queen Street Hotel.I was disappointed to learn we did not meet your expectations on this occasion and apologize for the inconvenience that has been caused. Your feedback has been passed on to the relevant department managers.I hope we can welcome you back in the future where I'm sure our team will deliver the excellent experience we aim to provide each of our guests.Kind Regards,
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Dear Valued Guest,It is great to hear that you had a comfortable stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon.Warm regards,
by A verified traveler
Posted 24 Apr 2024
A great place to stay. Staff were great
Comment from Hotel Management
24 Apr 2024 by Manager, Hotel Management
Dear Valued Guest,It is great to hear that you had a comfortable stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon.Warm regards,
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
5 May 2024 by Manager, Hotel Management
Dear Valued Guest,It is great to hear that you had a comfortable stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon.Warm regards,
by A verified traveler from San Diego
Posted 3 Apr 2024
I highly recommend it!
Comment from Hotel Management
3 Apr 2024 by Manager, Hotel Management
Dear Valued Guest,It is great to hear that you had a comfortable stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon.Warm regards,
