Ratings based on 989 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Clean rooms and helpful staff
Comment from Hotel Management
25 Apr 2024 by Mike, Hotel Management
Dear Shayna, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Auburn Campus Area I-85. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, Sleep Inn & Suites Auburn Campus Area I-85
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Mike, Hotel Management
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Auburn Campus Area I-85. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, Sleep Inn & Suites Auburn Campus Area I-85
by A verified traveler
Posted 23 Apr 2024
Me and my husband needed a hotel to book last minute and Sleep Inn was the best rate for the weekend. Our room was pretty clean. The bathroom was not dirty and no hair was in sight which is great! The only thing downfall would be their parking lot is kind of small and the shower didn’t get as hot. Overall, it was a good stay (they have breakfast too!)
Comment from Hotel Management
24 Apr 2024 by Mike, Hotel Management
Dear Alexzandria, Thank you for choosing Sleep Inn for your last-minute accommodation needs. We're pleased to hear that our competitive rates brought you and your husband to us and that you found your room to be pretty clean. We're glad to hear that the bathroom met your cleanliness expectations and that you appreciated the absence of any hair. We apologize for any inconvenience caused by our parking lot size and the temperature of the shower. Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We're delighted to know that overall, you had a good stay with us, and we hope to have the opportunity to welcome you back in the future. Don't forget, our breakfast is always available to start your day off right! Warm regards, Sleep Inn and Suites
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Mike, Hotel Management
Dear Harry, Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations during your time with us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. Warm regards, Sleep Inn and Suites
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
14 Apr 2024 by Mike, Hotel Management
Dear Paige, Thank you for taking the time to share your positive review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm regards, Sleep Inn and Suites
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Mike, Hotel Management
Dear Robert, Thank you so much for your positive rating! We truly appreciate your kind feedback and are thrilled to hear that you had a great experience during your stay with us. It was a pleasure having you as our guest, and we hope to welcome you back again soon for another wonderful stay. Warm regards, Sleep Inn and Suites
by A verified traveler
Posted 23 Mar 2024
Great service!
Comment from Hotel Management
23 Mar 2024 by Mike, Hotel Management
Dear Dan,Thank you so much for your review and for recognizing our great service! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional service to our guests is our top priority, and we're delighted that we could meet your expectations.We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Sleep Inn and Suites
by A verified traveler
Posted 22 Mar 2024
Nice for a quick stay. Surrounding area was a bit industrial. Breakfast options were less than mediocre.
Comment from Hotel Management
22 Mar 2024 by Mike, Hotel Management
Dear Teresa,Thank you for sharing your feedback with us. We're glad to hear that our hotel provided a comfortable option for your quick stay. We apologize for any inconvenience caused by the surrounding industrial area and the breakfast options not meeting your expectations. Your comments are valuable, and we will use them to improve our offerings for future guests.We appreciate your patronage and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Sleep Inn and Suites
by A verified traveler from Bowling Green
Posted 13 Mar 2024
It served its purpose.
Comment from Hotel Management
15 Mar 2024 by Mike, Hotel Management
Dear Jennifer,Thank you for your feedback. We're glad to hear that our product served its purpose for you. If you have any further comments or suggestions, please feel free to share them with us. We're always looking for ways to improve and better meet the needs of our customers.Regards,Sleep Inn and Suites
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
12 Mar 2024 by Mike, Hotel Management
Dear [Guest's Name],Thank you so much for taking the time to leave us a wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. Our team works hard to provide the best service possible, and your positive feedback is truly appreciated. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Sleep Inn and Suites
