Ratings based on 1,517 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Didn’t get to check in had to cancel my trip
Comment from Hotel Management
16 May 2024 by Rob, Hotel Management
Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!
by A verified traveler
Posted 16 May 2024
Hotel was clean but didn't have great rated restaurants. Area off the hotel felt very unsafe!
Comment from Hotel Management
16 May 2024 by Rob, Hotel Management
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.
by A verified traveler
Posted 15 May 2024
The rooms were beautiful!! Quiet & comfortable. We just thought the room would have microwaves ! But we really enjoyed our stay !!!
Comment from Hotel Management
15 May 2024 by customer relations, Hotel Management
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!
by A verified traveler
Posted 15 May 2024
Website says wheelchairs available but they are actually scooters , not helpful for me
Comment from Hotel Management
16 May 2024 by Rob, Hotel Management
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.
by A verified traveler
Posted 15 May 2024
Check in staff amazing
Comment from Hotel Management
15 May 2024 by Angel, Hotel Management
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.
by A verified traveler
Posted 14 May 2024
Everything is excellent except front desk doesn’t answer calls.
Comment from Hotel Management
15 May 2024 by Angel, Hotel Management
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.
by A verified traveler
Posted 14 May 2024
The place was clean, quiet and close to a lot of convenient places. Will definitely be back!
Comment from Hotel Management
15 May 2024 by Angel, Hotel Management
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.
by A verified traveler
Posted 14 May 2024
Parking and check-in were quick and convenient. The staff and services were great. We had a wonderful stay!
Comment from Hotel Management
15 May 2024 by Angel, Hotel Management
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.
by A verified traveler
Posted 14 May 2024
Booked a room for the night and selected non smoking. When I checked in they gave the room away. As a courtesy they upgraded us to a suite but still smoking. For that I gave them 4 stars. If you pay for a room you should get that room.
Comment from Hotel Management
15 May 2024 by Angel, Hotel Management
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!
by A verified traveler
Posted 14 May 2024
Everything
Comment from Hotel Management
15 May 2024 by Angel, Hotel Management
Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!
