Ratings based on 720 Verified Reviews

3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 May 2024
The room was great, everything worked in good order, the Inn is a little outdated, but clean.
5 out of 5
by A verified traveler

Posted 21 May 2024
Cute, basic, great staff, very cute area across from Emory campus with plenty of dining options within a short walk
Comment from Hotel Management
21 May 2024 by The University Inn at Emory, Hotel Management
Thank you for your kind remarks, it was a pleasure to accommodate you during your stay at The University Inn at Emory. Please think of us again if your future travels brings you to the area,.
5 out of 5
by A verified traveler

Posted 9 May 2024
Comment from Hotel Management
14 May 2024 by Shirley, Hotel Management
Thank you for the excellent rating, and especially thank you for allowing us the opportunity to serve you. It truly was our honor to do so. Should you return to the area we invite you to stay with us again.
5 out of 5
by A verified traveler

Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Shirley, Hotel Management
Thank you for your excellent rating, and thank you for allowing us the opportunity to serve you. It truly was our honor. Should you return to the area we invite you to stay with us again.
4 out of 5
by A verified traveler

Posted 28 Apr 2024
The property is conveniently located next to Emory University. The staff is friendly. The facility is a bit old and tired.
Comment from Hotel Management
30 Apr 2024 by Shirley, Hotel Management
Thank you for allowing us the opportunity to serve you. We are continuously improving such as recently newly pained rooms and brand new carpet only 4 months old. Our next major change will be a new roof, which unfortunately does not change the aesthetics. More to come though. Should you return to the area, we invite you to stay with us again.
4 out of 5
by A verified traveler

Posted 17 Apr 2024
Comment from Hotel Management
14 May 2024 by Shirley, Hotel Management
Thank you for your review and thank you for allowing us the opportunity to serve you. Should you return to the area we invite you to stay with us again.
4 out of 5
by A verified traveler

Posted 14 Apr 2024
Pool was closed; which is fine; but it was dirty
Comment from Hotel Management
15 Apr 2024 by Shirley, Hotel Management
Thank you for allowing us to serve you. It truly was our honor. Our pool is seasonal and we are now working on getting it ready. Yes, it should have been clean but our pump has to be replaced which is why it was dirty looking. Should you return to the area, we invite you to stay with us again.
4 out of 5
by A verified traveler

Posted 13 Apr 2024
Close to Emory and walkable to University..
Comment from Hotel Management
15 Apr 2024 by Shirley, Hotel Management
Thank you for allowing us to serve you. It truly was our honor. Should you return to the area, we invite you to stay with us again.
2 out of 5
by A verified traveler

Posted 23 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Shirley, Hotel Management
Thank you for allowing us the opportunity to serve you. It truly was our honor to do so. We are sorry that we did not meet your expectations. Should you want to share your concerns management at the Inn would appreciate being informed.
5 out of 5
by A verified traveler

Posted 17 Mar 2024
Nice spacious room
Comment from Hotel Management
18 Mar 2024 by Shirley, Hotel Management
Thank you for allowing us the opportunity to serve you and thank you for your excellent review. Should you return to the area, we invite you to stay with us again.