Ratings based on 462 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
What hotel that’s not downtown charges for parking? The toilet flooded. The hotel smelled like roach spray. The phones in the room didn’t work and had to go downstairs to get assistance.
by A verified traveler
Posted 29 May 2024
Great place to stay
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Keke, thank you for your kind words! The team at Sonesta Simply Suites Atlanta Gwinnett Place is thrilled you had a great stay. We're looking forward to welcoming you back!
by A verified traveler
Posted 27 May 2024
The layout of the room is well suited for those who want a home cooked meal at hotels.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Vijay, thank you for your delightful feedback! Sonesta Simply Suites Atlanta Gwinnett Place is thrilled to know you appreciated the room layout and found it well-suited for home-cooked meals. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 27 May 2024
Great for families with children. Good shopping and dining options near by.
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Monique, thank you for the wonderful feedback! Sonesta Simply Suites Atlanta Gwinnett Place is delighted to hear that you and your family enjoyed your stay and found the nearby shopping and dining options convenient. We're looking forward to welcoming you back!
by A verified traveler
Posted 24 May 2024
Spacious room and helpfully friendly staff
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
William, thank you for your kind words about Sonesta Simply Suites Atlanta Gwinnett Place. The team is delighted to hear that you enjoyed the spacious room and the friendly assistance provided. We're looking forward to welcoming you back!
by A verified traveler
Posted 22 May 2024
It was great, clean, comfortable bed, had a good kitchen
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Daniel, thank you for the wonderful feedback! The team at Sonesta Simply Suites Atlanta Gwinnett Place is delighted you enjoyed the cleanliness, comfortable bed, and well-equipped kitchen. We're looking forward to welcoming you back!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by Customer Service, Hotel Management
Rolando, it's fantastic to hear that your stay at Sonesta Simply Suites Atlanta Gwinnett Place met your expectations. We very much appreciate your high rating. Our team members hope to welcome you back in the near future for another delightful experience.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Carol, the team is thrilled to see you had an enjoyable stay at Sonesta Simply Suites Atlanta Gwinnett Place. We hope to welcome you back soon for another great experience.
by A verified traveler
Posted 3 May 2024
Older hotel, things falling apart, and the worst thing is the hotel smells like cigarettes. You’ll leave smelling like a pack of Newports. I did not sleep without waking up 10times. Check out early in the AM to sleep in my car.
Comment from Hotel Management
5 May 2024 by Customer Service, Hotel Management
Ernest, we're genuinely disheartened to hear about your unsatisfactory stay. Our goal is to provide comfortable and inviting accommodations to all guests, and we feel troubled that this wasn't your experience. It is regrettable that certain aspects, such as the scent in your room and your interrupted sleep, caused inconvenience. We'll surely look into these matters, and we appreciate your feedback as it helps us continually improve. We hope for the chance to deliver a much better experience on your next visit.
by A verified traveler
Posted 1 May 2024
It was a lot of room space and I enjoyed it a lot.
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Victoria, we're delighted to find out that you loved the spaciousness provided by Sonesta Simply Suites Atlanta Gwinnett Place. We will gladly welcome you again for another enjoyable stay.
