Ratings based on 985 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Kenneth, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 19 May 2024
I thought since the property was in “Buckhead” and it was a “plus” hotel, it might would be ok. No. Old, dirty, dingy, and less than desirable people all around.
Comment from Hotel Management
20 May 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Bryanna, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Atlanta - Buckhead. We sincerely apologize that our cleanliness did not meet your expectations. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced. Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 19 May 2024
It was an ok stay tbh.
Comment from Hotel Management
20 May 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Jozef, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Atlanta - Buckhead. I appreciate your kind review. That you had an amazing time during your stay with us makes us very happy. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 18 May 2024
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Comment from Hotel Management
20 May 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Wj, The staff at the Red Roof Inn PLUS+ Atlanta - Buckhead and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 17 May 2024
Enjoyed my stay
Comment from Hotel Management
23 May 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Mary,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ ATLANTA - BUCKHEAD. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we are happy to know that you enjoyed your visit with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 4 May 2024
You get what you pay for I guess.
Comment from Hotel Management
5 May 2024 by Recordo, Rediresponse Specialist, Hotel Management
Hey Stephen,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Atlanta - Buckhead . It's saddening to see you did not enjoy your stay with us resulting in a poor score of 2/5. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,RecordoRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
2 May 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Robert,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I are saddened your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 9 Apr 2024
Loved the location!
Comment from Hotel Management
10 Apr 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Alexander, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ ATLANTA - BUCKHEAD regarding the location. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
4 Apr 2024 by Recordo, Rediresponse Specialist, Hotel Management
Hello Sergei, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Atlanta - Buckhead and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 28 Mar 2024
Location
Comment from Hotel Management
29 Mar 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Grace,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Atlanta - Buckhead. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your visit, prompting your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
