Ratings based on 422 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
It was beautiful. I loved that the room had tea and coffee options, a steamer, and flat iron. This room was the best.
Comment from Hotel Management
23 May 2024 by Andrea, Hotel Management
Thanks for your feedback, we look forward to seeing you next time.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by Andrea, Hotel Management
Thanks for your feedback, we look forward to seeing you next time.
by A verified traveler
Posted 20 May 2024
My stay was very refreshing. My dog was with me and the only thing I needed around that was a dog water bowl, and poop bags. He made everyone happy and he loved all the attention from staff.
Housekeeping was not standard or up to par, but not all bad. Desk and car park staff were superb. I found the restoration I needed. My husband died in March and I was in Atlanta for the funeral of a best friend. So all the kindness shown to me at NOBU was very much appreciated. I feel grateful for choosing your hotel.
Comment from Hotel Management
22 May 2024 by Andrea, Hotel Management
Thanks for your feedback. We look forward to seeing you again.
by A verified traveler from Ocean Isle beach
Posted 14 May 2024
We loved everything about our stay
Comment from Hotel Management
15 May 2024 by Andrea, Hotel Management
"We're thrilled to hear that you had a wonderful experience! We'd love to welcome you back for another stay soon."
by A verified traveler
Posted 13 May 2024
Beautiful room, beautiful view, great room service and the guest services were very accommodating
Comment from Hotel Management
14 May 2024 by Nickole Guess, Front Office Manager, Hotel Management
Blake, we truly appreciate your wonderful feedback! We hope to welcome you back soon!
by A verified traveler
Posted 12 May 2024
The A/C in the room was loud. The coffe machine wasn’t working and they didn’t change it or fix it although I asked for it daily ( I’ve booked for three nights)
Comment from Hotel Management
14 May 2024 by Nickole Guess, Front Office Manager, Hotel Management
Marise, we are disappointed that we missed the mark during your recent stay with us. We truly hope for the opportunity to make up for it in the future!
by A verified traveler
Posted 12 May 2024
Excellent service and very nice and clean room
Comment from Hotel Management
14 May 2024 by Nickole Guess, Front Office Manager, Hotel Management
Thank you for the stellar review and great feedback, Gary!
by A verified traveler
Posted 12 May 2024
Room was not up to par, notified staff and they upgraded my room to a suite!! Great customer service.
Comment from Hotel Management
14 May 2024 by Nickole Guess, Front Office Manager, Hotel Management
Nathan, we're thrilled we were able to turn things around for you during your recent stay. Thank you for honest feedback! We look forward to welcoming you back!
by A verified traveler
Posted 11 May 2024
Excellent
Comment from Hotel Management
14 May 2024 by Nickole Guess, Front Office Manager, Hotel Management
Thank you for the great review, Albert!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
14 May 2024 by Nickole Guess, Front Office Manager, Hotel Management
Thank you for the amazing review, Volkan!
