Ratings based on 905 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Nice free breakfast!!!
by A verified traveler
Posted 28 May 2024
Would stay again! All Staff was friendly, helpful, and nice. From Valet, Transport, and Front Desk
by A verified traveler from Any city
Posted 27 May 2024
The property is immaculate! Staff is top notch. I had the opportunity to meet Keith, shuttle driver who is a great ambassador for the brand!
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Hello Dwayne,Thank you for your fantastic review of Embassy Suites Atlanta -Buckhead! Our team takes pride in maintaining our spotless, welcoming property, and we're thrilled you had a terrific stay. Exceptional service is our top priority, so it's wonderful to know our staff made your acquaintance. We especially appreciate you mentioning Keith, our shuttle driver. We'll be sure to share your kind words with him. It was a pleasure having you here, and we look forward to welcoming you back again soon!Kenneth Washington,General Manager
by A verified traveler
Posted 27 May 2024
Living room wall power plug has no electricity. Room has no coffee cups. Asked the front desk and they said will deliver to room, but they didn't. Had to go downstairs at around 10 pm to get coffee cups.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Hello Hu, Thank you for your feedback regarding your stay at Embassy Suites Atlanta -Buckhead. Although we're glad you enjoyed your stay overall, we're sorry about the inconvenience you experienced with the power plug and coffee cups. Your comments are valuable to us, and we'll work to improve our service for future guests. We can't wait to serve you better in the future, and we hope you will consider returning soon. Kenneth Washington,General Manager
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 27 May 2024
Had a great time!
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Hello Erica,We're delighted you had a wonderful time at Embassy Suites Atlanta -Buckhead. Your positive feedback truly motivates our team to continue providing exceptional service. We look forward to welcoming you back for another enjoyable visit soon!Kenneth Washington,General Manager
by A verified traveler
Posted 27 May 2024
Very clean and nice hotel
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Hi Alhaji,Thank you for staying with us at Embassy Suites Atlanta -Buckhead. We are incredibly thrilled that you enjoyed your visit and that the property exceeded your expectations regarding cleanliness. It would be our pleasure to welcome you back anytime!Kenneth Washington,General Manager
by A verified traveler from Mesa
Posted 27 May 2024
25 dollar per hour after 12 pm sounds a little bit high.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Hi, Bo,Thank you for taking the time to offer feedback regarding your recent stay. We value all input as we always aim to exceed guest expectations. In the spirit of transparency, our policies are published on our website, but we regret any inconvenience this may have caused. It was a pleasure having you here, and we hope you will return to stay with us again in the future.Kenneth Washington,General Manager
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 26 May 2024
The parking garage was constantly packed and hard to get in and out of and we had to call for a pack and play 3 times before we got one but otherwise everything else was really nice
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Hello Kristina,Thank you for taking the time to leave a review. This helps us ensure every guest experience is a great one! It brightens our day to know that you enjoyed your stay overall. However, your feedback regarding the parking garage and amenities is appreciated and will be taken into consideration as we continuously strive to make improvements for our guests. Should your travels bring you back to the area, we hope you choose us for your stay again.Kenneth Washington,General Manager
