Ratings based on 982 Verified Reviews
2.5 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Very nice people. Outside not great.
Inside fine
Comment from Hotel Management
17 May 2024 by Hotel Manager , Hotel Management
Dear Theresa,Thank you for your feedback. We're glad to hear that you found our staff to be very nice and that the inside of our hotel met your expectations. We appreciate your comments regarding the outside, and we will work to improve this aspect of our property. If there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 14 May 2024
Tub/Shower was dirty. Friendly staff
Comment from Hotel Management
14 May 2024 by Hotel Manager , Hotel Management
Dear Candice,Thank you for your feedback. We're glad to hear you found our staff friendly. However, we apologize for the cleanliness issue with the tub/shower. Your comments will be shared with our housekeeping team to ensure that such oversights are promptly addressed. Please visit us again.Sincerely, Hotel Manager
by A verified traveler
Posted 10 May 2024
Food is far from area
Comment from Hotel Management
11 May 2024 by Hotel Manager , Hotel Management
Dear Jason,Thank you for your feedback. We apologize for any inconvenience regarding the distance of food options from our location. Your feedback is important to us, and we will review opportunities to enhance dining accessibility for our guests. We appreciate your understanding and hope to accommodate you better in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 7 May 2024
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Comment from Hotel Management
7 May 2024 by Hotel Manager , Hotel Management
Dear Jason,Thank you for your rating! We strive to provide the best possible experience for our guests. Please let us know if there is anything we can do to improve and earn that extra star. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
7 May 2024 by Hotel Manager , Hotel Management
Dear Guest,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again. Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
Great property
Comment from Hotel Management
29 Apr 2024 by Hotel Manager , Hotel Management
Dear Jacqueline,Thank you for your kind words. We're delighted to hear that you enjoyed your time at our property. Providing a great experience for our guests is always our goal, and we're glad that we could meet your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back again in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
It was safe and convenient
Comment from Hotel Management
29 Apr 2024 by Hotel Manager , Hotel Management
Dear Troy,Thank you for choosing to stay with us. We're pleased to hear that you found your stay with us to be safe and convenient. Ensuring the safety and convenience of our guests is a top priority, and we're glad that we could provide you with a positive experience. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
They gets an1
Comment from Hotel Management
29 Apr 2024 by Hotel Manager , Hotel Management
Dear Tikivvia,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
by A verified traveler
Posted 21 Apr 2024
Further from the airport than appears. Shuttle drivers dont like to go there because it cuts their turnover down. Night staff was reasonable. Morning staff was terrific. Hit up the pizza joint next door.
Comment from Hotel Management
22 Apr 2024 by Hotel Manager , Hotel Management
Dear Andrew,We're glad to hear that you found the night staff reasonable and the morning staff terrific. We apologize for any inconvenience caused by the distance from the airport and any challenges you experienced with our shuttle service. Your feedback regarding the shuttle drivers will be addressed with our team to ensure that all guests are provided with reliable transportation options. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Sincerely, Hotel Manager
