Ratings based on 122 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 20 May 2024
This is a boutique hotel with a great breakfast offering and very helpful staff! The staff were always more than ready to recommend a great restaurant and call for reservations on our behalf. The rooms are modern and comfortable. The hotel is located about a 10 minute walk from everything you could want to see in Athens. Overall a great experience!
Comment from Hotel Management
20 May 2024 by The Arcade Hotel Team, Hotel Management
Dear Emily, Thank you so much for your thoughtful review and detailed feedback, we really appreciate it. We are glad you enjoyed your stay with us, the hotel's location, our breakfast and hospitality.We truly hope to see you again next time you visit Athens. Have a great summer ahead!
by A verified traveler
Posted 18 May 2024
Great terrace view room with wonderful view of the acroplis. Hotel is close to shopping, transportation options within 5-10 minutes walking distance, including the acropolis. Breakfast had a lot of variety, and staff is very courteous.
Comment from Hotel Management
20 May 2024 by The Arcade Hotel Team, Hotel Management
Dear Ajay, Thank you for choosing Arcade Hotel Athens and for taking the time to write your thoughtful review. Feedback like yours gives us such motivation to keep up the good work.Stay safe and hopefully see you soon!
by A verified traveler
Posted 14 May 2024
Staff was nice. Location was weird and very noisy.
Comment from Hotel Management
15 May 2024 by The Arcade Hotel Team, Hotel Management
Dear Paula, Thank you for sharing your much-valued feedback with us. We are disappointed that your expectations were not met to the fullest. This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. We appreciate suggestions about how we can make things better for our guests in the future, so your comments are duly noted. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience to our guests in the future. We hope to see you again next time you visit Athens.Safe travels
by A verified traveler
Posted 12 May 2024
Beautiful view of Parthenon from 701. Enjoyed the patio.
Comment from Hotel Management
21 May 2024 by The Arcade Hotel Team, Hotel Management
Dear Betty, Thank you for your thoughtful review and your feedback, we really appreciate it. We are glad you enjoyed your stay with us and hope to see you again next time you visit Athens. Have a great summer ahead!
by A verified traveler
Posted 4 May 2024
Breakfast was good. Sometimes a bad smell in the room. The restaurant in the building was great.
Comment from Hotel Management
6 May 2024 by The Arcade Hotel Team, Hotel Management
Dear Leo, Thank you for your thoughtful review and your feedback, we really appreciate it. We are glad you enjoyed your stay with us and hope to see you again next time you visit Athens. Have a great summer ahead!
by A verified traveler
Posted 8 Apr 2024
The hotel was spotless, central, excellent service from the reception, wonderful continental breakfasts. Our superior suite was huge and had a fabulous view of the Acropolis.
Our only suggestions for improvements are to have some additional shelves or drawers for storing clothes in the main room; some shelving in the bathroom for toiletries; and my usual recommendation to many hotels is to have a power point near the mirror in the room for using hairdryer/straightners!
Highly recommend this hotel.
Comment from Hotel Management
9 Apr 2024 by The Arcade Hotel Team, Hotel Management
Dear Shillan, Thank you for choosing Arcade Hotel Athens and for taking the time to write your thoughtful review. Feedback like yours gives us such motivation to keep up the good work!We appreciate suggestions about how we can make things better for our guests in the future, so all your comments are duly noted. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience to our guests in the future. We hope to see you again next time you visit Athens.Safe travels!
by A verified traveler
Posted 27 Mar 2024
The room was just like the pictures on the web site, spacious and clean and bathroom/shower very good, also there was a small fridge and espresso machine in room and a usb plug, just 2 rooms to a floor, never heard any noise from outside. A 2/3 minute walk to pedestrian area where there was numerous restaurants and bars, easy to find from syntagma square about 10/15 minute easy walk.
Reception was very friendly and helpful, and the continental breakfast was plentiful.
Would definitely stay here again.
Comment from Hotel Management
28 Mar 2024 by The Arcade Hotel Team, Hotel Management
Dear Sonia, Thank you for choosing Arcade Hotel Athens and for taking the time to write your detailed and thoughtful review. Feedback like yours gives us such motivation to keep up the good work.Stay safe and hopefully see you soon!
by A verified traveler
Posted 12 Mar 2024
Very polite staff. Room was great with a view of acropolis. Location is great. Easy walking to shops,food , and main attractions.
Comment from Hotel Management
14 Mar 2024 by The Arcade Hotel Team, Hotel Management
Dear Antoinette, Thank you for choosing Arcade Hotel Athens and for taking the time to write your thoughtful review. Feedback like yours gives us such motivation to keep up the good work.Stay safe and hopefully see you soon!
by A verified traveler
Posted 14 Jan 2024
Beautiful customer service and special attention to guest. Great location. Highly recommended to travelers!
Comment from Hotel Management
14 Jan 2024 by The Arcade Hotel team, Hotel Management
Dear Maurice, Thank you for your thoughtful review and feedback, we really appreciate it. We are glad you enjoyed your stay with us and that our staff made your stay so memorable as customer service is everything to us.We truly hope to see you again next time you visit Athens.Happy new year!
