Ratings based on 314 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
The room was small. It would have been better if they lut water bottle in the room rather than having customers carry to room with all the luggages.
by A verified traveler
Posted 17 May 2024
This was a perfect location for a quick stopover two nights one day in Atami. Smart room - check in and out was smooth. And the Japanese breakfast with decent coffee option hit the spot. Small breakfasts work for us.
We recommend the floors get a better cleaning - sticky floor which was surprising as the place was spotless otherwise. Perhaps a mop was not functioning? Anyway we really found the price value excellent. Thank you.
by A verified traveler
Posted 9 Apr 2024
Excellent location next door to all transport. Free small breakfast to get you going . Good information from staff and big screen information on all places to see. Good bars near by and lots of choice to eat. Would definitely recommend
Comment from Hotel Management
16 Apr 2024 by Prince Smart Inn Atami, Hotel Management
Thank you very much for choosing Prince Smart Inn Atami. We are very happy to hear your words of praise. We will continue to make efforts to improve our services so that our guests can spend a comfortable stay. We look forward to welcoming you again.
by A verified traveler
Posted 7 Mar 2024
Excellent. Will come again
by A verified traveler
Posted 2 Dec 2023
If you are looking for a place to sleep and convenient accommodation this is the place. It’s near to the train station, and car rental service.
by A verified traveler
Posted 30 Nov 2023
Convenient location, room is clean
by A verified traveler
Posted 14 Nov 2023
by A verified traveler
Posted 30 Oct 2023 on Hotels
The toilet is not clean with molds visible. There is also stain on the toilet
by A verified traveler
Posted 27 Oct 2023 on Hotels
by A verified traveler
Posted 11 Oct 2023
Adequate,
Located next to the train station and bus stop.
Free Breakfast was less than desired.
