Ratings based on 961 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Niles
Posted 19 May 2024
The people in the room next to us were loud and obnoxious ALL nite, until they finally fell asleep at 4:30 AM
Comment from Hotel Management
20 May 2024 by Dylan M, AGM, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 17 May 2024
Easy access to freeway and close to Berea College.
Comment from Hotel Management
21 May 2024 by Dylan M, AGM, Hotel Management
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality!
by A verified traveler from Montverde
Posted 10 May 2024
Comment from Hotel Management
14 May 2024 by Best Western, Hotel Management
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality!
by A verified traveler
Posted 10 May 2024
The area felt safe. It wasn’t quiet though because it is right next to a highway that stays pretty busy until late.
Comment from Hotel Management
14 May 2024 by Best Western, Hotel Management
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality!
by A verified traveler
Posted 5 May 2024
I like to stay in this hotel next time.
Comment from Hotel Management
6 May 2024 by Best Western, Hotel Management
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.
by A verified traveler
Posted 5 May 2024
We got here late, but the gentleman at the front desk was kind and helpful. It was very easy to get to and in a safe area. The room is clean, smells pleasant and has nice amenities.
Comment from Hotel Management
6 May 2024 by Best Western, Hotel Management
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.
by A verified traveler
Posted 3 May 2024
This place was great! Would definitely stay there again. Only thing I’d change would be that I wish they had some rooms designated for no pets. I asked and they told me pets are allowed in every room. Not a huge deal, I just don’t like smelling dogs
Comment from Hotel Management
6 May 2024 by Best Western, Hotel Management
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.
by A verified traveler
Posted 2 May 2024
Room smelled of smokers
Comment from Hotel Management
6 May 2024 by Best Western, Hotel Management
Thank you for staying at Best Western of Asheville. We are very sorry to hear about your experience. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.
by A verified traveler
Posted 29 Apr 2024
Convenient to the Biltmore. Breakfast was amazing! Better than the breakfast I had at a country club in Florida the next day.
Comment from Hotel Management
30 Apr 2024 by Best Western, Hotel Management
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality!
by A verified traveler
Posted 29 Apr 2024
Nice place to stop for a night or 2. Front desk employee was so helpful. He recommended a great place we went to on a rainy day called the Marquee.
Comment from Hotel Management
30 Apr 2024 by Best Western, Hotel Management
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality!
