Ratings based on 781 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rio Vista
Posted 12 May 2024
Hotel ground is beautifully located along the black sand beach. Hotel room is spacious with an ocean view; furniture is outdated and draperies were dirty. There was not enough electrical outlets that conveniently located near bed to charge cellular devices. Appreciate the tiny fridge to keep few bottles of water chill. Parking spaces were available on site. Staffs were not answering emails when messages sent through Expedia website for inquiries prior to travel.
Comment from Hotel Management
12 May 2024 by Stéphane, Hotel Management
Ia Orana Dear Ha Thanh, Thank you for taking the time to review our resort. We will pass on your comments to our teams in order to improve our services. We regret not having lived up to your expectations.Mauru'uru maitai and best regards,
by A verified traveler
Posted 4 May 2024
The beautiful view of the water and the friendliness of the hotel workers, it was a very relaxing pleasure staying here.
Comment from Hotel Management
12 May 2024 by Stéphane, Hotel Management
Ia Orana Dear Patricia, Thank you for taking the time to review our resort. We are happy to know you enjoyed your stay with us and hope to welcome you again at the Le Tahiti by Pearl Resorts.Mauru'uru maitai and best regards,
by A verified traveler
Posted 30 Apr 2024
The infinite pool and the access to the black beach was lovely. The rooms were clean and nice, but we forgot a charger for our phones and the USB port did not work in our room. The cost and the food were less desirable. We ate dinner at the fantastic food trucks a mile or two away.
Comment from Hotel Management
12 May 2024 by Stéphane, Hotel Management
Ia Orana Dear Carol, Thank you for taking the time to review our resort. We are happy to know you enjoyed your stay with us. We share your comments regarding food with our teamsPearl Resorts.Mauru'uru maitai and best regards,
by A verified traveler
Posted 17 Apr 2024
The staff in the restaurant were great!! Jenny, Graz, Paco and Gladys. There needs to be more food awareness when it come to special diets ie gluten free options. The Thursday night show was fabulous. Front desk personnel were friendly but forgot to make our bed into 2 singles. Also forgot to order our taxi to the airport. All in all we enjoyed our visit.
Comment from Hotel Management
21 Apr 2024 by Stéphane, Hotel Management
Ia Orana Dear Dianne, Thank you for taking the time to review our resort. We are happy to know you enjoyed your stay with us and hope to welcome you again at the Le Tahiti by Pearl Resorts. We will thank Jenny Kalo and Galdys for youMauru'uru maitai and best regards,
by A verified traveler
Posted 12 Apr 2024
Very friendly staff.
Comment from Hotel Management
21 Apr 2024 by Stéphane, Hotel Management
Ia orana Tima,Thank you for your kind commentMauru'uru maitai and best regards,
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
7 Apr 2024 by Stéphane, Hotel Management
Ia orana dear NickThank you for your rating.Mauruuru
by A verified traveler
Posted 5 Apr 2024
We really liked this resort. The rooms are very big, modern, and clean. The view is breathtaking, the staff are very nice and helpful. We liked the food at the restaurant too, they also have Polynesian dancing on Thursdays and Saturday nights which we enjoyed. This resort is quiet, and the pool was not crowded which I really liked. We stayed at another resort on our way back going home later in our trip and it was the same price as this place but not as nice at all. I definitely recommend this resort.
Comment from Hotel Management
6 Apr 2024 by Stéphane, Hotel Management
Ia Orana Dear Guest, Thank you for taking the time to review our resort. We are happy to know you enjoyed your stay with us and hope to welcome you again at the Le Tahiti by Pearl Resorts.Mauru'uru maitai and best regards,
by A verified traveler
Posted 3 Apr 2024
The hotel was okay, but they charged us a tax that we had already paid to expedia of £32.27.
Comment from Hotel Management
6 Apr 2024 by Stéphane, Hotel Management
Ia orana dear John,Thank you for taking the time to write your comment. We of course regret not having been able to communicate more effectively about the tax.Mauruur and best regards.
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
6 Apr 2024 by Stéphane, Hotel Management
Ia orana Harry,Thank you for your rating.Mauruuru
by A verified traveler
Posted 30 Mar 2024
Despite a late arrival, our check in was fast and easy. We were offered a free upgrade to a beautiful oceanfront suite with a jetted tub! The room was immaculate and huge. We enjoyed our balcony and the lovely jetted tub. The grounds were beautiful and the beach in front was great for walks. All the staff were very helpful. Overall it was a wonderful experience in a beautiful location. The room was the nicest I’ve ever stayed in.
Comment from Hotel Management
6 Apr 2024 by Stéphane, Hotel Management
Ia Orana Dear Guest, Thank you for taking the time to review our resort. We are happy to know you enjoyed your stay with us and hope to welcome you again at the Le Tahiti by Pearl Resorts.Mauru'uru maitai and best regards,
