Ratings based on 987 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
4 out of 5
by A verified traveler from Blairstown

Posted 22 May 2024
Hotel was very dated. Old worn carpets in room and hallways. Ramp on first floor looked to be safety hazard. Bathroom was very cramped..shower was a nice size but sink was super small and right next to toilet…minimal counter space. Bed was comfortable. Although the area in which you were able to sit down to eat breakfast was very small, with tables almost touching each other, the coffee and food options were very good, and the female attendant insuring all the items were full was wonderful. Have stayed at many Holiday Inn Expresses in the past, and this one was the smallest and most dated.
Comment from Hotel Management
24 May 2024 by Management, Hotel Management
Eleanor thank you so much for your review.We will be doing a renovation staring in mid June and carpeting is one of the this we are addressing.
3 out of 5
by A verified traveler

Posted 19 May 2024
Average stay. Hard to get into when traveling From the Academy. Furniture in the rooms are dated and stained. Staff was very friendly, and the breakfast is very good.
Comment from Hotel Management
20 May 2024 by Management, Hotel Management
Donald, Thanks for taking the time to review us.
2 out of 5
by A verified traveler

Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Management, Hotel Management
Xandroea, we apologize for any inconvenience you had with your stay.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Very Nice!
Comment from Hotel Management
7 May 2024 by Management, Hotel Management
Heather we are pleased you enjoyed your stay with us.
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
David ;thanks for your review.
4 out of 5
by A verified traveler

Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Martha thank you for reviewing us.
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Very good hotel. We’ll stay again.
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Nora looking forward to your next visit.
4 out of 5
by A verified traveler

Posted 19 Apr 2024
I liked the view of church and grave stones from my window birds flying around
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Scott glad you enjoyed your stay.
3 out of 5
by A verified traveler

Posted 7 Apr 2024
Parking was horrible, multiple shipping containers taking up spots, the hallways were smelling of weed all day long, the breakfast was disappointing with gravy being put out frozen still, the cinnamon rolls and bagels were stale as cardboard. But the biscuits were nice and fresh and sausage links were great. The bed was comfortable and clean but the bathroom needs a serious deep scrub because idk what was on the walls around the walls or why when floor got wet the mat turned black. The workers I interacted with can't speak for all just seemed not to interested in being there or over dealing with clients.
Comment from Hotel Management
8 Apr 2024 by Management, Hotel Management
Rebecca thank you for your feedback. I will speaking with my staff to make sure we address all concerns.