Ratings based on 975 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Property fine… you have a problem with your employee who checked us in.
Comment from Hotel Management
30 Apr 2024 by D White. Front Office Manager, Hotel Management
Dear Daniel, Thank you for choosing the Crowne Plaza Annapolis for your visit! We appreciate your feedback. We apologize that our staff during the check in process did not meet your expectations. If you could let us know where we fell short we can work on improving out guests experience. Thank you.
by A verified traveler
Posted 28 Apr 2024
Parking limited on weekend evenings
Comment from Hotel Management
30 Apr 2024 by D White. Front Office Manager, Hotel Management
Dear John, Thank you for choosing the Crowne Plaza Annapolis for your visit! We appreciate your feedback. Thank you for the positive score. We hope you will visit again in 2024!
by A verified traveler from Riverside
Posted 26 Apr 2024
Very nice staff, Enjoyed our stay, would stay again.
Comment from Hotel Management
3 May 2024 by D White. Front Office Manager, Hotel Management
Dear Suzanne, Thank you for choosing the Crowne Plaza Annapolis for your visit! We appreciate your feedback. Thank you for the perfect score and kind words for the staff! We hope to see you again soon!
by A verified traveler
Posted 19 Apr 2024
The property was clean however the restaurant was not an operation while we were there
Comment from Hotel Management
20 Apr 2024 by D White. Front Office Manager, Hotel Management
Dear Denis, Thank you for choosing the Crowne Plaza Annapolis for your visit! We appreciate your feedback. Thank you for the positive score. We apologize that the restaurant was not open that night. Hopefuly we recommended nearby options for you and we hope you will visit again so we may have another chance to impress you.
by A verified traveler from Sprinh
Posted 14 Apr 2024
by A verified traveler
Posted 12 Apr 2024
by A verified traveler
Posted 31 Mar 2024
Staff not the most friendly. No parking due to event in the ballrooms. But room was quiet even with the ballroom even
Comment from Hotel Management
13 Apr 2024 by D White. Front Office Manager, Hotel Management
Dear John, Thank you for choosing the Crowne Plaza Annapolis for your visit! We appreciate your feedback. Thank you for the positive score. We are sorry our staff did not impress you with their help. We will share your feedback with the team and aim to do better. We hope you will visit again to see our improvement!
by A verified traveler
Posted 30 Mar 2024
Great location BUT the true accolade is the staff. High end.
Comment from Hotel Management
13 Apr 2024 by D White. Front Office Manager, Hotel Management
Dear Thomas, Thank you for choosing the Crowne Plaza Annapolis for your visit! We appreciate your feedback. Thank you for the perfect score and kind words for the staff! We hope to see you again in 2024!
by A verified traveler
Posted 28 Mar 2024
I booked a hotel near me as a quick getaway. Only when I arrived at the hotel did I find out that their pool/hot tub wasn’t working. I went there to use that as well, so I was deeply disappointed.
Also the hotel room itself wasn’t too clean and not maintained properly, like the tv battery not working. Ended up not staying the night and came home.
Comment from Hotel Management
30 Mar 2024 by D White. Front Office Manager, Hotel Management
Dear Minho, Thank you for choosing the Crowne Plaza Annapolis for your visit! We appreciate your feedback. We apologize that we did not meet your expectations. We hope to have the pool open again for guests soon. We will use your comments to work harder for our guests. We hope you will give us another chance to impress you.
by A verified traveler
Posted 25 Mar 2024
I enjoyed my stay at the hotel. Such a beautiful property.
Comment from Hotel Management
30 Mar 2024 by D White. Front Office Manager, Hotel Management
Dear Beatrice, Thank you for choosing the Crowne Plaza Annapolis for your visit! We appreciate your feedback. Thank you for the fantastic score and kind words for your stay experience and hotel. We hope to see you again soon!
