Ratings based on 94 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Feb 2024 on Hotels
Comment from Hotel Management
30 Mar 2024 by SureStay Plus Family, Hotel Management
Dear Mr. Oliver, thank you for taking the time to share your positive experience at SureStay Studio by Best Western Clarkview! We're delighted to hear that you enjoyed your stay and that our services met your expectations. Our team works hard to ensure that every guest has a comfortable and memorable experience, so it's truly rewarding to receive such kind feedback.It's our goal to create a welcoming and enjoyable environment for all our guests, and we're glad that we succeeded in doing so for you.If you have any future travel plans, we would be honored to have you as our guest again. Please feel free to reach out to us if there's anything we can assist you with. Thank you once again for choosing our hotel, and we look forward to welcoming you back in the future!
by A verified traveler
Posted 24 Nov 2023
by A verified traveler
Posted 15 Nov 2023
i liked that the Wifi did not drop out, the cleaners would video tape themselves cleaning the rooms which is good for security purposes. the indoor pool looked very nice.
My only concern which is in no way a fault on the Hotels end was that the street locals would try petty theft tactics
Comment from Hotel Management
15 Nov 2023 by S, Hotel Management
Dear Ms./Mr. Carl,Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.Best Regards, Karen Niegas
by A verified traveler
Posted 5 Nov 2023
I would like to say that the staff was the friendliest of the hotels that i have stayed in the entire country. The hotel was undergoing some improvements that made rating it any higher a bit improbable. I think a higher rating scale would improve the ratings by me. At any rate my overall rating would be about 4.3 or 4.4.
Comment from Hotel Management
5 Nov 2023 by s, Hotel Management
Dear Ms./Mr. Carl,Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.Best Regards, Karen Niegas
by A verified traveler
Good one.
Posted 5 Nov 2023 on HotelsWas a great stay Rio and Ed where very helpful. The room was clean. Parking was a bit problematic as they are limited. Hotel is right infront of the road so not much parking spot. But overall it was a pleasant stay.
Comment from Hotel Management
5 Nov 2023 by R, Hotel Management
Hi Ms./Mr. Mario, thank you for taking time to rate us, for your experience with us. We do hope to see you again!
by A verified traveler
Posted 16 Oct 2023 on Travelocity
The Staff Was Really helpful and a pleasure to speak with. Everything was in walking distance as well. Will definitely stay here again 9/10
Comment from Hotel Management
16 Oct 2023 by Rz, Hotel Management
Hi Ms./Mr. Jamarquis, thank you for taking time to rate us, for your experience with us. We do hope to see you again!
by A verified traveler
Posted 3 Sep 2023
I found the entire staff to be really nice. Particularly I want to thank Eds, Lorna, Kris, and Sandra for being so helpful during my stay. I would definately stay there again. :)
Comment from Hotel Management
3 Sep 2023 by Rz, Hotel Management
Dear Ms./Mr. Alan,Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.Best Regards, Karen Niegas
by A verified traveler
Posted 29 Aug 2023
It is roomy and well laid out but the lights and air conditioning units were not working well.
Superior services of the staff to name a few: Roze, Sandra, Mike, Eds, Lorna and Joel.
The breakfast food is so greasy but the attendant is quick and respectful.
Comment from Hotel Management
31 Aug 2023 by Rz, Hotel Management
Dear Ms./Mr. Vellie,Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.Best Regards, Karen Niegas
by A verified traveler
Posted 24 Aug 2023
I love the staff so friendly and they know me by name. If I needed anything they were there. They kept my room clean, fresh towels. I will come here again. The prices was good when I booked the room. If any of my friends decide to come to the Philippines In Angeles city I definitely will recommend this hotel to them. Also I think every staff member should be rewarded from morning to evening shifts. If any person that stayed here and gave a bad review they’re are lying!! Once again this place is awesome!!!
Comment from Hotel Management
24 Aug 2023 by s, Hotel Management
Dear Ms./Mr. Troy,Your whole SureStay Plus hotel by Best Western AC LUXE family is very delighted to know that you had a wonderful stay with us!!! We will always make sure that all guest will experience comfortable stay and quality service. Looking forward to welcome you back soon. Shall you need any assistance, please feel free to message us anytime.Best Regards, Karen Niegas
by A verified traveler
Posted 21 Aug 2023
A very comfortable stay in spacious, modern and clean rooms. Comfortable bed, good shower and decent wifi. The gem of the stay was the staff, always friendly and helpful even going out of their way to help with a few things I needed to do.
Comment from Hotel Management
21 Aug 2023 by Rz, Hotel Management
Hi Mr. Geoffrey! Thank you for taking time to write us, for your experience with us. We do hope to see you again!
