Ratings based on 22 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from san jose
Posted 3 Jul 2023
A hotel business without parking spaces? How is that possible? They were not able to accommodate us bec there’s no parking available. We did not check in . I’m in the process of asking for a refund since it’s not our fault
by A verified traveler
Posted 12 Mar 2023
The hot water took about 5-10 minutes to get there.
by A verified traveler
Posted 7 Mar 2023
Room was comfortable enough
by A verified traveler
Nice place to stay before going to the airport
Posted 20 Aug 2018 on HotelsThis place corresponds to what we were looking for: good comfort and nice place, good service. Contrary to what is written on some websites, there is no swimming pool. What they call a spa is a room where you can have massage. We prefered to go to a good massage centre nearby, the Cinnamon spa, so I don't know if the massage are good in the hotel. But the room is clean and comfortable, the staff is friendly, and the hotel is very close to the airport, with some korean places to eat nearby.
Recommended
for Everyoneby A verified traveler from singapore
Overnight stay
Posted 15 Jul 2018The place is nice and clean, staff are welcoming. But the internet wifi is too weak.
Comment from Hotel Management
30 Jul 2018 by Charise, Hotel Management
Hey Nick, thank you for your feedback. May we ask what area, floor or room of the hotel are you using the WIFI? This is in order for us to trace where the weak spot/s of the internet connection. Maraming Salamat!
by A verified traveler
Posted 12 May 2018
It is nice to stayed in short period very quit place very warm welcome for staff I will thankfull.
Comment from Hotel Management
17 May 2018 by Charise, Hotel Management
Hi Teodora! We are glad to hear how you enjoyed your stay at our hotel. Hoping to see you again when you visit Pampanga.
by A verified traveler
Posted 7 May 2018
Good value, big room but a bit worn. I stayed one night for a race in Clark.
Comment from Hotel Management
10 May 2018 by Charise, Hotel Management
Thank you for your feedback, Jarand.
by A verified traveler from Carmona Cavite
Bad experience Hotel
Posted 17 Apr 2017
Pros: their TV and Bed.
Cons: Tiles, Aircon, Parking, Pet Cage, and Swimming pool.
Location: The location is a Red Flag area Not advisable for Family Stay, KTV and Bar all around.
It is a Bad experience to stay in this hotel.
to enumerate it.
#1. Upon booking on Expedia my exact person i with (5 adult, 2 Child) and Expedia give me their total price.
But when i arrive to HOTEL VANNA, They are asking me to pay again for the One (1) Adult and the Two (2) Child they give it to me as compliment. But of course i said to them i already pay everything to Expedia.
#2. The Swimming Pool that they have on picture was no functional, they should update their pictures.
#3. Their Ground floor Pantry is Dusty.
#4. They have a broken tiles on CR (room 316).
#5. Their policy regarding to pet is not indicated to their Expedia, so it was just like an Hospital hotel were i need to watch my pet to their pantry all night long.
#6. NO secured parking, so park on your risk along the road.
#7. Aircon is not in Good condition (room 311) you need to call them every time you need to adjust.
by A verified traveler
A bit disappointing
Posted 2 Jan 2017Booked a double room for 2 people, only 1 toothbrush and 1 towel; booked with breakfast, but only one breakfast, a second breakfast would have been P300, so did not eat breakfast at hotel - both ate breakfast at Jolliebee for P230.
On tea and coffee in room, and were going to be charged for hot water to make in room. Asked for a plate to eat take away in room, but were told no, with an array of excuses. Got woken up in the night so staff could put sign in bathroom "don't put toilet paper in toilet". Staff over ingratiating, but was couple with poor service, so very false and annoying.
by A verified traveler
Best Hotel in the area for your money.
Posted 22 Aug 2016 on HotelsGreat room and decor. Lots of korean restaurant choices in the area.
