Ratings based on 933 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
The view of the river
by A verified traveler
Posted 18 Jun 2024
Good location. The hotel provides free shuttle to/from airport, train station etc. The breakfast was not very impressive, and the floor in the breakfast area was sticky.
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 16 Jun 2024
Prejudiced rude hostile breakfast giver. Didn’t clean room in a week despite multiple requests.
by A verified traveler
Posted 14 Jun 2024
This property looked great online, but the hotel looked like it was going to fall over upon first view. I was nervous about leaving my car in the parking lot due to the sketchy behavior of the people around me. I felt like I was walking into a Haunted House. The room was open when I went up, so I had to check with the front desk to make sure someone else wasn’t staying in this room. The room was filthy. The bathroom dank. I went to Target and bought Lysol so I could sleep. I never walked barefoot on the carpet. I was supposed to stay for two nights but checkout at first light the next morning. This hotel has no business posting lovely, photoshopped pictures online and most certainly shouldn’t be charging $339 a night. Total gaslighting. However, the staff could not have been better. Kind, helpful, and caring. They’re not the owners, so it clearly wasn’t their fault the hotel is a dirty disaster.
by A verified traveler
Posted 13 Jun 2024
Good location by Alaska Rail Station. Safety concern reduced once homeless encampment nearby moved by Anchorage police. Staff very friendly and helpful.
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 9 Jun 2024
ok not great or worth the charges
by A verified traveler
Posted 8 Jun 2024
On the river but beside the rail tracks. Loud trains
by A verified traveler
Posted 7 Jun 2024
Staff were friendly and helpful. Breakfast was included and there were lots of options. Room was clean.
