Ratings based on 1,467 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
I liked the airport & train shuttle but the checkin process was very slow.
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Steven, thank you for sharing your feedback. It's great to hear you enjoyed the convenience of our shuttle services. We appreciate your patience during check-in and are always looking for ways to enhance our efficiency. We hope to welcome you back for an even smoother experience.
by A verified traveler
Posted 30 May 2024
This is a great hotel with nice view and good Breakfast. The Manager of the hotel is really nice, friendly and helpful.
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Rakesh, thank you for sharing your kind words about The Lakefront Anchorage! We are thrilled to hear that you enjoyed the view and breakfast. Our team, especially our manager, is always here to ensure you have a pleasant stay. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 29 May 2024
It was a very convent
Comment from Hotel Management
31 May 2024 by The Lakefront Anchorage, Hotel Management
Dear Myra, Thank you for the review! We hope to welcome you again soon!
by A verified traveler
Posted 28 May 2024
Close to the Airport and restaurants
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Terry, thank you for sharing your feedback. It's great to hear that you found the hotel's location near the airport and restaurants convenient. We strive to provide an enjoyable stay for all our guests and appreciate your constructive comments.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Kristan, thank you for your positive rating of The Lakefront Anchorage. We are pleased to see you had a great stay and appreciate your feedback. We're looking forward to welcoming you back in the future!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Faith, thank you for your wonderful rating of The Lakefront Anchorage. We're thrilled to know you had a fantastic stay. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Ashley, thank you for taking the time to rate your recent stay. Your feedback is valuable to us. If there is anything specific you would like to share, please let us know. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 25 May 2024
Would like a hot tub
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Brent, thank you for sharing your feedback. The team at The Lakefront Anchorage appreciates your suggestion and is always looking for ways to enhance the guest experience. We look forward to welcoming you back in the future.
by A verified traveler
Posted 25 May 2024
Luxury feeling, unique atmosphere to get the real feel of Alaska.
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Victoria, thank you for sharing your experience. We're delighted you enjoyed the unique atmosphere and luxurious feel of The Lakefront Anchorage. We're looking forward to welcoming you back for another authentic Alaskan experience!
by A verified traveler
Posted 24 May 2024
The entire property needs a DEEP clean, refresh, & mattress replacement. I have been loyal to this Lake Front as I work remote & travel to Alaska frequently. However after this last stay, I cannot justify loyalty when hallway floors are littered with dirt & trash, looking as if a vacuum did not exist; mattresses are sunken in the middle, bedding was stained & very used. I will be staying at another location going forward unless significant refresh & update is made to this property.
Comment from Hotel Management
26 May 2024 by Customer Service, Hotel Management
Mary, thank you for sharing your feedback. It is disappointing to hear about the issues you encountered during your recent stay. The cleanliness and upkeep of our property are very important, and we appreciate your loyalty over the years. Your comments will be shared with our team to address these concerns. We hope you will reconsider and visit us again in the future.
