Ratings based on 995 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
The staff was great! But the beds were uncomfortable so it was fine for the night but not a long stay.
by A verified traveler
Posted 3 Jun 2024
Friendly easygoing staff.
by A verified traveler
Posted 31 May 2024
Little run down rooms. Close to the airport and shopping malls.
by A verified traveler
Posted 29 May 2024
It’s a very old property and required updates. Breakfast was good with lot of continental options. Checkin states was not that friendly compare to the rest of the Alaska.
by A verified traveler
Posted 27 May 2024
by A verified traveler from Coatesville
Posted 24 May 2024
We liked that the property was close to the airport but also close to downtown. We used Lyft to get to downtown and the Holiday Inn Express provided transportation to and from the airport. We also liked the cleanliness of the hotel and the rooms. The shower pressure was awesome! We also liked that there were dining options within walking distance.
by A verified traveler
Posted 4 May 2024
The staff was nice but knew nothing of the few restaurants around.
by A verified traveler from Lodi
Posted 2 May 2024
great food options next door
by A verified traveler from Smithfield
Posted 17 Apr 2024
It was rundown shower didn’t drain it leaked all night toilet was loose carpet was dingy and the list goes on and on
Comment from Hotel Management
22 Apr 2024 by Troy, Hotel Management
I apologize that your visit did not meet your expectations. I hope you will try us again after the remodel at the end of the year.
by A verified traveler
Posted 14 Apr 2024
was nice stay here-good room-the breakfast could of been better-the food was good but they kept running out of food & was slow to restock-we stayed there 3 night & the story was the same each & every morning
Comment from Hotel Management
22 Apr 2024 by Troy, Hotel Management
Thank you for choosing holiday Inn Express. We appreciate the positive review. I apologize that the breakfast wasn't as well monitored as it could have been during your visit.