Ratings based on 2,665 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Every Disney trip planning is easy because we always stay here! Don’t even need to look at any other hotels! Thank you for always being the best! Great front staff, always friendly and always helpful.
by A verified traveler
Posted 22 May 2024
This was a phenomenal place to stay for people wanting a hotel thats close to Disneyland. I appreciate the added security of having to card in at the elevator up to your floor to prevent unauthorized visitors. I can’t comment enough how much the staff made this my go to hotel for my future visits. Thank you for the hospitality and incredible experience!
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 21 May 2024
Fast check in. Easy access to parking lot.
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Jocelyn,We're so pleased you enjoyed your stay at Hotel Lulu, BW Premier Collection! It's great to hear that our check-in process went smoothly and that you appreciated the accessible parking. The next time you're in the area, please come see us again for another terrific experience.
by A verified traveler from Vista
Posted 20 May 2024
Nice
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Dear Timothy,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Hotel Lulu, BW Premier Collection soon for another great stay.
by A verified traveler
Posted 20 May 2024
We choose this hotel every time we come to Anaheim. Great service
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Dear Justin,Thank you for taking a moment to write a review. It is an honor to learn you enjoyed your stay with us, particularly highlighting our service. We appreciate you being a loyal guest of ours. Thank you for choosing to stay at Hotel Lulu, BW Premier Collection, and we look forward to welcoming you again.
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 20 May 2024
Within walking distance to Disney parks. Staff were very friendly. The room was dated. Has carpet which I’m not a fan of in hotels. Along with the fabric shower curtains. The tables were scuffed up and chair was stained and ripped. Tub didn’t drain very well. Safety feature of having to use room key in order for elevator to operate was appreciated.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Sara,Thank you for staying with us and taking a moment to compliment our ideal location near the Disney parks and our team's exceptional guest service. Also, we appreciate your confidence in us regarding the safety features, as these are among our top priorities. However, we apologize for any concerns you had with our accommodations. Your comments will be analyzed by our team to create a more welcoming and comfortable environment for our guests going forward. Nevertheless, it was an honor to have you here, and we hope you will stay with us again the next time you are in the area.
by A verified traveler
Posted 19 May 2024
The hotel was very calm, clean and I loved the decor and style when we immediately walked in. The price was good but I think parking is a little expensive and the $50 deposit was a little unclear when booking. Overall I enjoyed it and it was a great stay and location!
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Richard,Thank you for sharing your experience at Hotel Lulu, BW Premier Collection. We're delighted you loved our calm atmosphere, cleanliness, and stylish decor. Rest assured, we also appreciate your feedback on the parking cost and deposit clarity, and we'll work to ensure these are clearer to guests going forward. We're glad you enjoyed your overall stay and look forward to welcoming you back again!
by A verified traveler
Posted 19 May 2024
Great property with walking distance to a lot of dinning options & transportation to Disneyland. Super clean, quiet & friendly staff & lots of parking.
Comment from Hotel Management
19 May 2024 by General Manager, Hotel Management
Dear Jeanette,Thank you for sharing your experience at Hotel Lulu, BW Premier Collection. We're thrilled you enjoyed our convenient location, attention to cleanliness, and friendly team. It's also great to hear you found ample parking and easy transportation to Disneyland. We look forward to welcoming you back for another magical stay!
