Ratings based on 985 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
The property and area itself are amazing. The restaurant and rooftop incredible. The main desk is terrible - worst I have ever experienced.
There is no option to leave credit card on file for incidentals, cleaning and additional services are requested via QR Code and are answered intermittently. Check in was slow and annoying. I was doubled charged for the room city tax which they are refusing to refund. The explanation from tbe front desk is I must have 2 rooms. Room card was deactivated because they said i owed money, they did not refund my deposit for the bike rental.
Computers kept crashing, every interaction was terrible and slow.
Feel bad for the staff - the systems they are being asked to use are aweful and designed to fail.
One of the best areas and properties in Amsterdam - but the absolute worst guest experience. I cant imagine returning.
by A verified traveler
Posted 7 May 2024
This is my 15th time at the hotel. I love the location - quiet but in the city center within minutes.
Comment from Hotel Management
17 May 2024 by Team Leonardo Hotel Rembrandtpark, Hotel Management
Dear Doreen,Thank you for being a loyal guest and choosing to stay with us for the 15th time! We are delighted to hear that you love our hotel's location, which offers a quiet setting while still being in the city center. We truly appreciate your continued support and look forward to welcoming you back for your 16th visit!Warm regards,Team Leonardo Hotel Rembrandtpark
by A verified traveler
Posted 6 May 2024
Everything perfect only missing a swimming pool
Comment from Hotel Management
17 May 2024 by Team Leonardo Hotel Rembrandtpark, Hotel Management
Dear Gregor,Thank you for taking the time to review your stay with us. We are delighted to hear that you found everything to be perfect during your time at our hotel. While we do not have a swimming pool, we do offer other leisure facilities for our guests to enjoy. We hope to have the pleasure of welcoming you back in the future.Warm regards,Team Leonardo Hotel Rembrandtpark
by A verified traveler
Posted 6 May 2024
a good hotel with a good price; easy access to outside dining opportunity and to the Amsterdam tram system.
Comment from Hotel Management
17 May 2024 by Team Leonardo Hotel Rembrandtpark, Hotel Management
Dear J,Thank you for your positive review! We are delighted to hear that you found our hotel to be a good value and that you enjoyed the easy access to outside dining options and the Amsterdam tram system. We hope to welcome you back to Leonardo Hotel Rembrandtpark in the near future!Warm regards,Team Leonardo Hotel Rembrandtpark
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 24 Apr 2024
Public transport close
by A verified traveler from Hampton
Posted 21 Apr 2024
The tram to central station was a 3 minute walk from the hotel. Easy check in/out, the breakfast was great. Nice size room for the price.
Comment from Hotel Management
27 Apr 2024 by Team Leonardo Hotel Rembrandtpark, Hotel Management
Dear Jennifer,Thank you for sharing your positive experience with us! We are thrilled to hear that you found our location convenient for exploring the city and enjoyed our easy check-in/out process, great breakfast, and the value for your room size. We look forward to welcoming you back in the future!Warm Regards,Team Leonardo Hotel Rembrandtpark
by A verified traveler
Posted 14 Apr 2024
boss
Comment from Hotel Management
21 Apr 2024 by Team Leonardo Hotel Rembrandtpark, Hotel Management
Dear Joe,Thank you for your review. We are glad to hear that you had a good experience. Warm regards,Team Leonardo Hotel Rembrandtpark
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
17 May 2024 by Team Leonardo Hotel Rembrandtpark, Hotel Management
Thank you so much for your review! We're thrilled to hear that you enjoyed your experience with us and look forward to welcoming you back soon.
by A verified traveler
Posted 5 Apr 2024
From the moment of check in to leaving there was nothing we could fault. The underground car parking was a real bonus, safe, secure and bright and clean. There was the added bonus of a tram line within 100m of the hotel which took us straight to the centre. Breakfast was excellent plus espresso martinis later. Would recommend the hotel.
Comment from Hotel Management
5 Apr 2024 by GR, Hotel Management
Dear Gillian,Thank you for taking the time to leave us your feedback, its been our absolute pleasure having you stay with us and we hope to welcome you again soon!Thank you and Regards,Leonardo Hotel amsterdam Rembrandtpark Team
