Ratings based on 1,162 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Next to the train station which was perfect for what we were doing.
by A verified traveler
Posted 2 Jun 2024
Should provide tea or coffee option in room
by A verified traveler
Posted 1 Jun 2024
Excellent location, rooms are a little bit small but the service is great
Comment from Hotel Management
1 Jun 2024 by Natasa Duricic, Operations Manager, Hotel Management
Muchas gracias por su excelente valoración sobre ibis Amsterdam Centre.Nos alegra saber que la ubicación de ibis Amsterdam Centre fue conveniente para su visita y que el servicio y el precio cumplieron con sus expectativas. Es un honor recibir comentarios tan positivos sobre la limpieza de nuestras habitaciones y el estado del hotel. Nos esforzamos continuamente para ofrecer un servicio de excelencia y confort, y es gratificante que haya valorado estos aspectos de su estancia.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Natasa Duricic, Operations Manager
by A verified traveler
Posted 31 May 2024
Great stay, convenient location. Lots of building work around but that’s not the hotels issue!
Comment from Hotel Management
1 Jun 2024 by Natasa Duricic, Operations Manager, Hotel Management
Dear Sara, We would like to thank you for this review about your recent experience in our hotel.It is gratifying to know that you found our service to be excellent and our room amenities satisfactory. Our team works diligently to ensure our guests have a comfortable and enjoyable experience.While we regret any inconvenience caused by the building work in the vicinity, we are glad to hear that it did not significantly impact the quality of your stay. We always strive to maintain a tranquil environment within our hotel walls, offering double glazing windows to minimize any external noise.We take pride in the cleanliness of our rooms and the condition of our facilities, and your appreciation for these aspects is a wonderful affirmation of our efforts.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager
by A verified traveler
Posted 31 May 2024
Perfect arrival hotel on fly in day. Right at the central train station. Staff was very helpful and friendly.
Comment from Hotel Management
1 Jun 2024 by Natasa Duricic, Operations Manager, Hotel Management
Dear Carol,Thank you for such a positive review.We are pleased that you found our location right at the central train station convenient for your arrival in Amsterdam. Our team is dedicated to providing helpful and friendly service, and it's rewarding to know that this contributed positively to your experience.We take pride in maintaining our hotel to high standards of cleanliness and condition, so your 100% ratings in these areas are particularly appreciated. It's also delightful to learn that our room amenities met your needs, albeit we acknowledge there's always room for improvement to achieve complete guest satisfaction.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager
by A verified traveler
Posted 30 May 2024
Location
Comment from Hotel Management
1 Jun 2024 by Natasa Duricic, Operations Manager, Hotel Management
Beste Robert,Het is altijd een genoegen te vernemen dat onze gasten tevreden zijn over de locatie en de netheid van onze kamers. Onze teams werken onvermoeibaar om ervoor te zorgen dat ons hotel aan uw verwachtingen voldoet en het is fijn te horen dat hun inspanningen worden gewaardeerd.We vinden het jammer te vernemen dat onze service niet helemaal aan uw verwachtingen heeft voldaan. We streven ernaar om elke gast een uitmuntende service te bieden en uw feedback is essentieel om ons te helpen waar nodig te verbeteren.Wij waarderen uw feedback en hopen u een volgende keer opnieuw van dienst te kunnen zijn.Natasa Duricic, Operations Manager
by A verified traveler
Posted 28 May 2024
A great place for a short stay.
Comment from Hotel Management
1 Jun 2024 by Natasa Duricic, Operations Manager, Hotel Management
Dear Garry,Thank you for such a great review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager
by A verified traveler
Posted 27 May 2024
Locality is excellent... Staff are all friendly and breakfast is good also..will stay again for sure.tq
Comment from Hotel Management
1 Jun 2024 by Natasa Duricic, Operations Manager, Hotel Management
Dear Rowena,Thank you for such a positive review.It's truly rewarding to know that our convenient location greatly contributed to the enjoyment of your visit. We also take pride in our hospitable staff and are glad to hear that their friendliness stood out during your experience.Furthermore, we're pleased that our breakfast offerings met your expectations and that you found our rooms immaculately kept, reflecting our dedication to cleanliness and comfort. Our team at ibis Amsterdam Centre strives to maintain the highest standards of service and room amenities, and it's gratifying to see these efforts appreciated.Your intent to return is the highest compliment we can receive, and we're thrilled to have left such a lasting positive impression.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager
by A verified traveler
Posted 27 May 2024
Very central location 2min from train station.
Comment from Hotel Management
1 Jun 2024 by Natasa Duricic, Operations Manager, Hotel Management
Dear Robert,Thank you for such a great review.It's great to know you had an enjoyable stay and appreciated our convenient location, an ideal starting point for visiting the city using the transport options on our doorstep.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager
by A verified traveler from Kirkland
Posted 26 May 2024
Nothing great. Just ok
Comment from Hotel Management
1 Jun 2024 by Natasa Duricic, Operations Manager, Hotel Management
Dear Thanh Tam, Thank you for taking the time to review your stay.We regret to hear that the cleanliness of your room did not meet your expectations. Our team strives to provide impeccably clean accommodations, with daily housekeeping and linen changes every second day to ensure the comfort of our guests.While your sentiments on our hotel condition, service, and room amenities are more moderate, we take every comment seriously and continuously aim to maintain and improve our standards. The ibis Amsterdam Centre is committed to providing modern, well-equipped rooms with features such as our Sweet Beds by Ibis, air cooling systems, and double-glazed windows to ensure a restful sleep.We are pleased that you found the general condition of our hotel satisfactory and hope the central location, with easy access to public transport and nearby attractions, added value to your visit.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager
